Game suddenly started crashing

from GalCiv2 Forums

I got a new computer a few months ago, installed GalCivII, it worked fine. I didn't play for a few months and now whenever I try to play one of my saved games, it crashes within 5 turns. There doesn't seem to be anything ingame to cause this, except that it always crashed when I press the turn button or hit enter. My old computer would sometimes crash playing, but the game would always lock up first, then either unfreeze itself or turn off. On this comp, the moment I press enter it just closes and says "Galactic Civilizations has stopped working". The new computer is running Vista instead of XP but it worked fine when I first got the machine.

 

I only have GalCivII, none of the expansions, and I lost my CD key so I can't update to the latest version.. Anything I can do?

4,806 views 3 replies
Reply #1 from GalCiv2 Forums Top

I lost my CD key so I can't update to the latest version
End of quote

Did you ever register that CD key?

Reply #2 from GalCiv2 Forums Top

I may have, I don't know. I updated on my old version, using that CD key.. How do I tell if I registered?

Galactic Civilizations III
Reply #3 from Stardock Forums Top

Well, at the top of this page, click My Acount and then click on Registrations.

Another option is to try and email support@stardock.com with whatever email account you may have registered the game with for them to send the serial key to you.

Your serial key, if registered, is linked to an email address.  So it should be as easy as figuring out which email address you had used to register back then...

If all that doesn't work, begging, pleading, sending a case of beer to SD headquarters all might help.

Buuut in other news, lets see if we can figure out whats up with the crashing end of things.  Boot up the game fresh, make it crash, then go to the folder where galciv2.exe is located (may vary by OS or such..check the shortcut for the game), and open up the file called "debugg.err" and copy/paste the entire contents of that here.

One other thought.  If you make a fresh game does this crash still?