Still have no received my key yet.

I read in the other post stating that the preorders were all cleared, however i have not got my key yet is there a problem with the system ?

5,509 views 11 replies
Reply #2 Top

:meow:

Reply #3 Top

My wife has got an email and a key (I bought her a copy) but I have not got mine :-(

Still waiting for mine to show up.

-Jara

Reply #5 Top

same here, but im in class so even if i did have it id be forced to stare at it knowing i cant do anything till i get home later. :drool:

Reply #6 Top

Hang in there. If you haven't received it by this evening, drop a note to sales@stardock.com with the email address you used to purchase it and we'll take care of you.

Reply #7 Top

Quoting Istari, reply 6
Hang in there. If you haven't received it by this evening, drop a note to sales@stardock.com with the email address you used to purchase it and we'll take care of you.
End of Istari's quote

 

Thanks for the update Istari!  I know you guys are busy and I bet things are pretty hetic around the office right now.  Keep up the good work! :-)

Reply #8 Top

lol i can see it now. the SD offices all cluttered with files and papers flying all over with people racing to others trying to get emails out quickly.

:rofl:

 

Reply #9 Top

I pre ordered yesterday via PayPal and I still haven't received my CD key either. I posted a support ticket also but no response yet. Normally at other portals these preorders are processed instantly, I don't understand why this is taking so long? Even though I bought the game yesterday I still can't play it.

Reply #10 Top

Since paypal cannot preorder, it would have been a normal order after we opened it up. So there should have been an email sent to your paypal email or the one you listed (if different). If there's nothing caught in your spam filters, please contact sales@stardock.com.

Reply #11 Top

Has anybody received their key yet? Still waiting for a response from the sales team :S