Downloading Entrenchment

Hi all,

maybe I'm just being impatient, maybe stupid: I ordered Entrenchment two days ago and paid using VISA. I then received an order confirmation from Stardock, saying that my order is being processed. Since then I've received nothing - I expected that the process would be pretty much immediate; order, pay, download. Am I missing something? Is it because I ordered using a European VISA card? How did the ordering process work for others?

Thanks for any responses!