Can NOT download my PURCHASED Enchrenchment update

I payed for the game, and I can not find or get the download link

from Sins Forums

I am really upset.

This website is extremely confusing.

I payed for the 1st game, and now I have purchased the (Enchrenchment)

and I can not find or get the download link.

Can NOT download my PURCHASED Enchrenchment update.

I have a screen shot of the website saying THANK YOU for your purchase.

I even have a printed reciept of my paypal being charged.

 

And yet, I can not download my update (enchrenchment)

I am angry, because its making my day really bad.

I downloaded the special software and everything, I did everything correctly.

But then in that special software [impulse], its asking for me to pay for it again.

I am confused. If I already payed for it via Paypal, and go to that special software [impulse],

its saying for me to pay again.

I have an extreme knowledge of computers as I am a IT specialist in a major firm.

So its not my stupidity or lack of knowledge of computers.

 

This website is far too complicated,

all I want to do is get my purchased Enchrechment,

and get off this runaway train as fast as I can.

 

Someone at Stardock or the website managers

please give me my game that I have purchased,

you can also, send me the link in my email

that is listed as part of my account at SIN's.

 

thank you.

technical
3,510 views 2 replies
Reply #1 from Sins Forums Top

One common problem is if your original Sins is registered under a different email than you use for Paypal. When you buy with Paypal, it's attached to whatever email you used there, so you would need to email support@stardock.com to have them merge the registration info into your main account.

Reply #2 from Sins Forums Top

Thank you for your help.

this is giving me a headache, and I havent played the game yet.

lol

sorry for being so stressed, I just hate being stressed out on something

that is suppose to be simple.

this is one major reason why I hate the [Downloading paid games & Applcation]

I wish It was a hard copy of [Entrenchment] and NOT a download.

Im a new customer, and already having problems.

lol

 

thanks for your help buddy.

:D

Sins of a Solar Empire II