Black Screen Problem

from Stardock Forums

After Recently Upgrading my machine i have decided to reinstal SOASE, once the instalation was complete i ran the game and got a black sreen, the only way i could get out of it was to switch users, relog and use task manager, otherwise task manager wouldnt appear.

I read all of the troubleshooting istructions, fiddled with all the user setting combinations, reinstalled sound drivers, installed SP3, Driver is up to date, Reinstalled the game 3 times, stopped all other programs including idle system ones, updated the game, reduced all texture levels, but nothing seems to work.There was no minidump or none that i could view becuse the only way to access desktop was to terminate the SOASE process

Here are my system specs:

Processor: Intel Core 2 Quad Q6600

Display Card: ATI Radeon HD 4870 512MB

Memory: 2048MB

and i run Windows XP professional.

Help appreciated.

 

technical
1,422 views 5 replies
Reply #1 from Sins Forums Top

well i m riunning xp pro my self, what i found helpful is to delete everything, not just program files but the settings files, usually that will help and then reinstalling

beside you already have the specs needed

probably a minidump of some sort, well sometimes you wouldn't know if a minidump happen if it was loading before the into movies even loaded, it could be there, verify the installation using impulse usually will fix it

Reply #2 from Stardock Forums Top

settings is only in C:\Documents and Settings\User\Local Settings\Application Data\Stardock, right?

Star Control: Origins
Reply #3 from Sins Forums Top

ya, just to be safe, delete them all

Reply #4 from Stardock Forums Top

its all deleted and i tried the impulse ver, and im not prompted for a serial like on my old pc, if thats any use, and the process allways takes up around 32 kb of memory

Reply #5 from Sins Forums Top

i don't know then