Lost serial, help!

from Sins Forums

I recently reinstalled the game after having not played it for over 6 months due to computer troule.  However, I cannot find my serial code/product key (or the box for that matter).  I had entered the serial on the website when I created my account, so I figured it wouldn't matter too much, but when I went to download the updates, I was asked for it.  So, I am unable to get the updates from the site, which is rather annoying.

Please help!

3,898 views 4 replies
Reply #1 from Sins Forums Top

Try going to https://www.stardock.com/support and put in your email you used to register. It should email you your numbers. If you ever registered it with SD you'll get it sent to you.

If you have an ICO account, you could also try sending a note to support@ironcladgames.com with your account details and they might be able to do a reverse lookup for you too.

Reply #2 from Sins Forums Top

The first link only sent me my Impulse serial, which is useless to me.  And I don't have ICQ.

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Reply #3 from Sins Forums Top

ICO, as in Ironclad Online, if you played online multiplayer :P

Reply #4 from Sins Forums Top

Quoting Annatar11, reply 3
ICO, as in Ironclad Online, if you played online multiplayer
End of Annatar11's quote

I could swear that said "ICQ" before.

...Then again, I was reading on a phone screen.

I never actually played a match online, but I did create an account.  E-mail, away!

 

[EDIT]

Got an auto-reply saying to contact support@stardock.com for lost serial keys, among other things.  So, for future reference, that's where to go for this.