I ordered demigod and then registered it and then downloaded and installed it and I cannot play.

from Stardock Forums

I ordered demigod and then registered it and then downloaded and installed it and I cannot play. Talking with some people on IRC i've realized that the email address I ordered with was different than the email address for my stardock account.  I was emailed at the one for my account informing me of my new serial keys but it was devoid of serial keys because my account had none associated. I can't change the email address demigod is registered with, I can't change the email address for my account (or i don't know how). Anyways maybe changing the email address on my account could fix the problem? maybe not? anyone have any ideas about what i can do?

 

 

i filled out a technical support "ticket" but waiting several days for a reply doesn't sound fun... i could call tomorrow between 9and 4 but... which timezone is that? and what is the number?

2,341 views 3 replies
Reply #1 from WinCustomize Forums Top

Heya dbouya, I think everyone is asleep hehe, but hang in there, someone from Support is always lurking, they'll fix your problem. :)

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Reply #3 from WinCustomize Forums Top

i filled out a technical support "ticket" but waiting several days for a reply doesn't sound fun...
End of quote

try emailing sales@stardock.com with a detailed explanation..........it's more of an account issue vs. a technical issue......you may still have a wait