Game Crash

from Sins Forums

After playing for around 15 mins the game keeps crashing. Here is the error report I get.

 

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Sins of a Solar Empire.exe
  Application Version:    1.1.2.0
  Application Timestamp:    49404540
  Fault Module Name:    d3dx9_36.dll
  Fault Module Version:    9.19.949.2111
  Fault Module Timestamp:    470d6db0
  Exception Code:    c0000005
  Exception Offset:    00159cb2
  OS Version:    6.0.6000.2.0.0.256.1
  Locale ID:    1033
  Additional Information 1:    37e7
  Additional Information 2:    ab52e26c3d08b0511087aa705c9e15e9
  Additional Information 3:    2528
  Additional Information 4:    9926b718572a52131a0f63b8e39c9404

 

Any Idea what is wrong?

technical
3,019 views 4 replies
Reply #1 from Sins Forums Top

So you're using 1.12? Any mods?

Does it create a minidump file?

 

:fox:

Reply #2 from Sins Forums Top

No mods atm, And yes sometimes it will say minidump.

Elemental: Reforged
Reply #3 from Sins Forums Top

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).

End of quote

 

:fox:

Reply #4 from Sins Forums Top

Make sure you have an up to date installation of DirectX and your video drivers. Because it's crashing in a DirectX 9 dll :P