Serial Code Issue? / Blocked from www.stardock.com?

Okay so roughly Five days ago I purchased Galactic Civilizations II: Dread Lords from Best Buy, Primarily for my father as he is a very big fan of Masters of Orion II, and it looked quite similar.

We have four computers,  I installed it on mine to show it to him as he was having issues with his at the time, screwed around in a sandbox map for about an hour and quit.

At this point it recognized the serial code just fine, was able to update the game & heightmaps with no issue.

So today we go to install it on his computer, first install accidental typo in the serial code of a 8 instead of a B, did a complete reinstall just to avoid any issues.

We then proceeded to click the ''update game'' button I logged in with my stardock central account, the only other game I've registered is sins the game seems to update fine to 1.50.135, but afterwards we get an error pasted below, and an error window pop up -> http://img201.imageshack.us/my.php?image=stardockissuescropqx4.jpg <-

Also the big thing - We are unable to connect to www.stardock.com on both this(my computer) and my father's computer, yet we are able to connect to this website on the two other household computers(seperate IP's) are we being blocked? we haven't done anything wrong to my knowledge.

Oh also - when trying to start the game on his computer it asks for the activation code and gives us those errors below even though you aren't supposed to need the code to play? but I will repeat we do have a valid code so I do not understand where the issue is coming from =/

'' Using silent activation with null serial mode.



Application start: 2008-11-10 18.38.14

Silent mode

Mode 2

Submitting activation request...

Download: success

Activation result: 1

Product successfully activated

Using silent activation with null serial mode.



Application start: 2008-11-13 1.44.30

Silent mode

Mode 2

Submitting activation request...

Download: failed HttpSendRequest

Result parsing error (1)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.

Using silent activation with null serial mode.



Application start: 2008-11-13 1.54.0

Silent mode

Mode 2

Submitting activation request...

Download: failed HttpSendRequest

Result parsing error (1)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.

Using silent activation with null serial mode.



Application start: 2008-11-13 2.4.5

Silent mode

Mode 2

Submitting activation request...

Download: failed HttpSendRequest

Result parsing error (1)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.

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