Keepsafe activation error

from Stardock Forums

Hello,

I'm a registered user of keepsafe. After a new installation I get always activation errors.

"Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling."

I have a normal serial and I don'tlnow where is the problem.

Thanks for help.

NiBa

4,436 views 4 replies
Reply #1 from Stardock Forums Top

I'd have a new set of serials sent out.  https://www.stardock.com/support/  Fill inthe top form.

If that still matches yours, email support@stardock.com

Reply #2 from Stardock Forums Top

Hello,

when I sent my serials via mail to me the keepsafe serial is always the same which I got this morning. Do you have change the serial or what mean you words "I'd have a new set of serials sent out." Sorry my english is not the best.

 

Thank you.

Sins of a Solar Empire II
Reply #3 from WinCustomize Forums Top

You understood correctly.  Email support@stardock.com to have them look into this

Reply #4 from Stardock Forums Top

Hi,

thank you. Unfortunately the error is alway present. I have sent a mail to the support. Thank you.

NiBa