How Do I Change email address on My Account?

from Stardock Forums

I've tried emailing support on this, but never got a reply.

Th email address on my Stardock account is an old one from way back when I first bought ObjectDock Plus.  How can I change it?  There is no obvious way I can see?

Thanks

Iain

3,754 views 8 replies
Reply #1 from WinCustomize Forums Top

I realize that you said you contacted support all ready, but the best why to do is let Stardock handle it.  That way you won't lose track of any purchases or subscriptions that you have.  Why not sign into the IRC  and ask for assistance in the Stardock channel?  Usually get a very quick response there.

Reply #2 from WinCustomize Forums Top

Actually I believe you email sales@ NOT suppport@ for the email change. :)

Offworld Trading Company
Reply #3 from Stardock Forums Top

If you got no reply at all then your mail was eaten by spam filters.

You can try here: https://esupport.stardock.com/

or using impulse (or the IRC client of your choice) chat directly with Stardock reps.

irc.stardock.com     #Stardock

Reply #4 from Stardock Forums Top

Thanks guys, I've emailed sales now and that seems to have got things moving.

Reply #5 from Stardock Forums Top

If you have any troubles please let me know and be sure to include the ticket ID.

Reply #6 from WinCustomize Forums Top

This is good to know,I'll be moving next week,and will be a while before I can get back online. <X3 I'll miss you all,but I'll be back. :grin:

Reply #7 from Stardock Forums Top

We will look for you when you get back! Let us know if you have any troubles!

Reply #8 from WinCustomize Forums Top

Thanks Seabass,I hope this is a short downtime,but I'll keep in touch with my Mothers rig.(Maybe I can sell her on WindowBlinds)

Take care everyone. :grin: