Twilight won't start

from Stardock Forums

I downloaded twilight of the arnor and installed. The game starts at the screen where you select galaxy, planets resources, etc. But when you go to the next screen the screen opens and then the games crashes to Microsoft error message. HELP!!

3,668 views 3 replies
Reply #1 from GalCiv2 Forums Top

Please open the debug.err file from My Documents\My Games\GC2TwilightArnor using notepad, and copy/paste its contents to a reply here. This will give information to help diagnose your issue.

Reply #2 from Stardock Forums Top

Debug Message:  Version v1.96 Twilight of the Arnor last updated on: Tue Jun 24 17:37:47 2008
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 9/17/2008, 19:51:52
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: ACER-C28991BD48
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Languages: English (Regional Setting: English)
System Manufacturer: Acer           
System Model: Aspire 5100    
BIOS: Ver 1.00PARTTBL
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-50,  MMX,  3DNow (2 CPUs), ~1.6GHz
Physical Memory: 2430MB RAM
Page File: 396MB used, 3922MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI RADEON XPRESS 200M Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Xpress Series (0x5975)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5975&SUBSYS_009F1025&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6614
Driver Date: 4/27/2006 09:47:10
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1025140D&REV_1000
Manufacturer ID: 1
Product ID: 100
Driver Name: RtkHDAud.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5257
Driver Date: 5/16/2006 02:32:58
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI RADEON XPRESS 200M Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 369e99
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Movies\techs\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Gfx\*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Gfx\Race\*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Screens\*.dxpack
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\sfx\*.wav
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Music\*.mp3
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Event Music\*.mp3
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English/*.xml
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\ships\*.xml
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\*.raceconfigxml
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipCfg/\*.shipcfg
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask D:\My Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English/Tutorials/*.xml
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2/Data/CustomMaps/*.gc2map
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2./Data/English//Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Found Dread Lords serial number.
Debug Message:  Star Frequency: 3  Max Num Stars: 36
Debug Message:  Planet Frequency: 2  Max Num Planets: 86
Debug Message:  Galaxy Size Set: 4 x 4
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Star Density: Tight Clusters.
Debug Message:  Number of Unplaced Stars: 1.
Debug Message:  Creating Random Map... Planets
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.

Ashes of the Singularity II
Reply #3 from GalCiv2 Forums Top

Try updating your video drivers, they're pretty old. If the reference drivers from AMD.com don't support your chipset, check with the OEM.