Maximum activations reached

from Stardock Forums

Hi..

 

would someone be kind enough to reset my activation count please??

 

This latest version is a bit of a nightmare in terms of activating and keeping it activated.  It does look good but i'd gladly sacrifice the new look for a more stable activation process.

 

I know most new software has teething troubles but from what i've read on various forums, the activation issues (activation box keeps popping up after activating and the 'windows cannot find activate.exe etc etc have been ongoing for a long time).  I feel a little a let down that things haven't been rectified but I hope Stardock get there in the end as it's a great program to have....when it works :)

 

Thank you :)

iconpackager
26,213 views 20 replies
Reply #1 from WinCustomize Forums Top

If you could please start a formal ticket through support@stardock.com. You can then PM me the ticket number one you do and I will handle it right away for you. I look forward to helping you out!

Reply #2 from Stardock Forums Top

Thanks Seabass...PM sent :)

Star Control: Origins
Reply #3 from WinCustomize Forums Top

Thanks! Got it and I have reset your activation. Please let me know if you have any further troubles.

Reply #4 from Stardock Forums Top

Thanks Seabass...i've managed to stop the activation prompt popping up when opening the main interface of the program but it still pops up when trying to change an icon via the right-click -> properties method.  When I enter my Icon Packager v4 serial, it tells me it's an invalid product.

Reply #5 from WinCustomize Forums Top

What version of Icon Packager are you on? The current beta contains the fix for that listed problem. In Impulse click on the Stardock Orb > preferances > then check "Show Pre-Release Versions. Then update Icon Packager.

Reply #6 from WinCustomize Forums Top

I've also hit the limit on most of the things i use in ObjectDesktop, have submitted a ticket 2 days ago but no responce so far. :(

 

EDIT: NVM, Resolved!

Reply #7 from Stardock Forums Top

This is going to sound geeky but we have a new cool forum feature for admins where we can now re-activate right from the forum.  So if someone does nee dhelp, posting is a good idea as anyone at Stardock with forum admin access can help.

Reply #9 from Stardock Forums Top

Quoting Seabass, reply 5
What version of Icon Packager are you on? The current beta contains the fix for that listed problem. In Impulse click on the Stardock Orb > preferances > then check "Show Pre-Release Versions. Then update Icon Packager.
End of Seabass's quote

Thanks for the help Seabass, that has sorted the problem out....but I have since noticed another little annoyance.  The change icon tab/context menu entry is missing for avi files.  It's present for all other file types I have checked so i'm not 100% sure if its a Windows issue or IP problem.

Any thoughts?

Thanks :)

Reply #10 from Stardock Forums Top

Update:

The change icon context menu entry is also missing on wmv files.

As a test, I installed IP on XP and it works fine on there so it's only affecting Vista.  I also installed IP to a Vista installation on a virtual PC environment to see if there was a chance that a program I have installed on my main Vista partition was causing a problem but the change icon context menu entry was missing on avi and wmv files there too.

Reply #11 from WinCustomize Forums Top

Vista-guy, please toss a ticket at support@stardock.com. Make sure that you include a link to this post when you do and the version number of Icon Packager. I think this will require some more indepth look into your system.

Reply #14 from WinCustomize Forums Top

Quoting Frogboy, reply 7
This is going to sound geeky but we have a new cool forum feature for admins where we can now re-activate right from the forum. So if someone does nee dhelp, posting is a good idea as anyone at Stardock with forum admin access can help.
End of Frogboy's quote

We can?

If it's 'customer lookup' then no, not 'anyone' ....;)

Reply #15 from WinCustomize Forums Top

Quoting Jafo, reply 14
Quoting Frogboy, reply 7This is going to sound geeky but we have a new cool forum feature for admins where we can now re-activate right from the forum. So if someone does nee dhelp, posting is a good idea as anyone at Stardock with forum admin access can help.

We can?
End of Jafo's quote
  Things have changed a bit since September 4, 2008. Didn't you get the memo? ;)

Reply #16 from Stardock Forums Top

Quoting doliec, reply 14
hi im need update activation limit PLEASE
End of doliec's quote

It looks like you did the offline activation.  Are you OK now?  Otherwise, email support@stardock.com

Reply #17 from WinCustomize Forums Top

Quoting Wizard1956, reply 15

Quoting Jafo, reply 14Quoting Frogboy, reply 7This is going to sound geeky but we have a new cool forum feature for admins where we can now re-activate right from the forum. So if someone does nee dhelp, posting is a good idea as anyone at Stardock with forum admin access can help.

We can?  Things have changed a bit since September 4, 2008. Didn't you get the memo?
End of Wizard1956's quote

Living dangerously?  ;-)

Reply #18 from WinCustomize Forums Top

Quoting Wizard1956, reply 15



Quoting Jafo,
reply 14
Quoting Frogboy, reply 7This is going to sound geeky but we have a new cool forum feature for admins where we can now re-activate right from the forum. So if someone does nee dhelp, posting is a good idea as anyone at Stardock with forum admin access can help.

We can?  Things have changed a bit since September 4, 2008. Didn't you get the memo?

End of Wizard1956's quote

Admin site improvements have just been run down by a geriatric snail with a zimmer frame ......

If there's a memo then true-to-form Cobb & Co's last nag snuffed it from the excitement...;)

Reply #19 from Stardock Forums Top

I have emailed and called you all regarding my product Icon Packger 5 and yet I have not gotten a response regarding this matter. When I paid for it I did not have a problem getting in touch with you all but your support tech, emailing you all doesn't seem to work either. I just want to know how to re-active Icon Packger and Wincustomize 7 upgrade as well when it keeps telling me that I have reached my maximum download..I would appreciate it if this matter can be taken care ASAP.

Thank you....

Reply #20 from Stardock Forums Top

Quoting outten59, reply 20
I have emailed and called you all regarding my product Icon Packger 5 and yet I have not gotten a response regarding this matter. When I paid for it I did not have a problem getting in touch with you all but your support tech, emailing you all doesn't seem to work either. I just want to know how to re-active Icon Packger and Wincustomize 7 upgrade as well when it keeps telling me that I have reached my maximum download..I would appreciate it if this matter can be taken care ASAP.

Thank you....
End of outten59's quote

I don't see any emails with the email you use in the forums.

What is the ticket ID you have?