"object dock has stopped working" error help

from Stardock Forums

installed it, when to click icon to start and error... "object dock has stopped working"

i then uninstalled, ran cccleaner, cleaned out the reg, rebooted then reinstalled, same thing!

im trying thhe freeware before i buy.. im using vista 32bit.. if anyone has suggestion.....

 

thanks

objectdock
6,817 views 8 replies
Reply #1 from WinCustomize Forums Top
Same here, have uninstalled and reinstalled with no effect. Vista 32 Bit, SP1, latest updates installed. I read about XP users having issues with the MSN Docklet, however I have no MSN Docklet.


Event Viewer
Faulting application ObjectDock.exe, version 1.9.0.536, time stamp 0x46367f34, faulting module PSDProtect.dll_unloaded, version 0.0.0.0, time stamp 0x47cd6a90, exception code 0xc0000005, fault offset 0x01a12b60, process id 0xc30, application start time 0x01c902c45730659e.

MS Crash Report.

Code: crash report
  1. Version=1
  2. EventType=APPCRASH
  3. EventTime=128637106664048894
  4. ReportType=2
  5. Consent=1
  6. UploadTime=128637106695092894
  7. Response.BucketId=775439273
  8. Response.BucketTable=1
  9. Response.type=4
  10. Sig[0].Name=Application Name
  11. Sig[0].Value=ObjectDock.exe
  12. Sig[1].Name=Application Version
  13. Sig[1].Value=1.9.0.536
  14. Sig[2].Name=Application Timestamp
  15. Sig[2].Value=46367f34
  16. Sig[3].Name=Fault Module Name
  17. Sig[3].Value=PSDProtect.dll_unloaded
  18. Sig[4].Name=Fault Module Version
  19. Sig[4].Value=0.0.0.0
  20. Sig[5].Name=Fault Module Timestamp
  21. Sig[5].Value=47cd6a90
  22. Sig[6].Name=Exception Code
  23. Sig[6].Value=c0000005
  24. Sig[7].Name=Exception Offset
  25. Sig[7].Value=01a12b60
  26. DynamicSig[1].Name=OS Version
  27. DynamicSig[1].Value=6.0.6001.2.1.0.768.3
  28. DynamicSig[2].Name=Locale ID
  29. DynamicSig[2].Value=5129
  30. DynamicSig[22].Name=Additional Information 1
  31. DynamicSig[22].Value=bbf0
  32. DynamicSig[23].Name=Additional Information 2
  33. DynamicSig[23].Value=36b3ee89f223f46c8f26930370810921
  34. DynamicSig[24].Name=Additional Information 3
  35. DynamicSig[24].Value=9331
  36. DynamicSig[25].Name=Additional Information 4
  37. DynamicSig[25].Value=cdd36c0b9b67f2b4665dda9e95d2722b
  38. UI[2]=C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
  39. UI[3]=ObjectDock has stopped working
  40. UI[4]=Windows can check online for a solution to the problem.
  41. UI[5]=Check online for a solution and close the program
  42. UI[6]=Check online for a solution later and close the program
  43. UI[7]=Close the program
  44. State[0].Key=Transport.DoneStage1
  45. State[0].Value=1
  46. FriendlyEventName=Stopped working
  47. ConsentKey=APPCRASH
  48. AppName=ObjectDock
  49. AppPath=C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
Reply #2 from WinCustomize Forums Top
Are you installing as administrator?
TouchTasks - Access tasks with ease on Windows touchscreens.
Reply #3 from Stardock Forums Top
Are you installing as administrator?
End of quote


Yup, my user account has Administrator privilages
Reply #5 from WinCustomize Forums Top
If you haven't done so start a ticket with support@stardock.com. You should get an auto response either in your in basket or spam. Keep track of your ticket number and you should get a response late in the week Friday? Keep in mind it's a 3 day weekend. Do not send in additional emails this just causes you to drop to the bottom of the list.
Reply #7 from WinCustomize Forums Top
I have found that, even though I log in with administrator privileges, I sometimes have to right-click on the install executable and choose "Run As Administrator" to really have it run elevated.

You might want to give that a shot just to see.
Reply #8 from Stardock Forums Top

OK turns out my problem is same as here, Acer eDataSecurity https://forums.stardock.com/321369