Political Machine crashes after intro movie

After the initial into movie plays, the monitor clicks like the graphics are changing.  Then I get the Windows Send Error report screen.  Below is my errlog:

Debug Message:  Version 1.03 last updated on: Thu Jun 26 11:29:00 2008
Debug Message:  sig.bin file located at: C:\Documents and Settings\All Users\Application Data\Stardock\The Political Machine 2008\sig.bin
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 7/17/2008, 18:57:54
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DG57PG81
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: P4M80P
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.66GHz
Physical Memory: 1022MB RAM
Page File: 458MB used, 1909MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon 9550 / X1050 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor AGP (0x4153)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_02001092&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6822
Driver Date: 6/2/2008 22:21:06
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Playback through TotalRecorder (emulated)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID:
Manufacturer ID: 0
Product ID: 0
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_82121565&REV_60
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.6090
Driver Date: 5/19/2006 15:44:52
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Candidate Outlines: ON
Debug Message:  Map Glow: ON
Debug Message:  Candidate Animated Bobbling: ON
Debug Message:  Using 4 samples for multisampling.
Debug Message:  Game Resolution: 1024 x 768 (full screen mode)
Debug Message:  HAL (hardware vertex processing)ATI Radeon 9550 / X1050 Series
Debug Message:  Presentation Interval: Immediate.
Debug Message:  Refresh Rate: 0hz.
Debug Message:  Back Buffer Bit Depth: X8R8G8B8.
Debug Message:  32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
Debug Message:  ** Checking Direct3D 9 Device Capabilities ************************************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  Bump mapping is supported.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Shell initialization complete
Debug Message:  The Political Machine 2008 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  No files found matching mask fonts\*.otf
Debug Message:  Timer Frequency is 0 369e99
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files\Stardock Games\The Political Machine 2008\Data\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Campaign\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Candidates\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Gfx\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Maps\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Snapshots\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Candidates/Configs\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Gfx/Candidates\*xml
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Maps\*.PM2MapListXML
Debug Message:  Map list file loaded successfully!
Debug Message:  Create setup screens.
Debug Message:  Create setup screens.
Debug Message:  No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008\Candidates\Configs\*.candidatecfgxml
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Popup Manager Update: Unhiding FullScreenBink
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  Device lost
Debug Message:  ResourceManager::Invalidate
Debug Message:  effect: C:\Program Files\Stardock Games\The Political Machine 2008\Gfx\fx\Candidate.fx has 43 refs
Debug Message:  effect: C:\Program Files\Stardock Games\The Political Machine 2008\Gfx\fx\CandidateOutline.fx has 16 refs
Debug Message:  effect: C:\Program Files\Stardock Games\The Political Machine 2008\Gfx\fx\ScreenSpace.fx has 9 refs
Debug Message:  effect: C:\Program Files\Stardock Games\The Political Machine 2008\Gfx\fx\basic.fx has 29 refs
Debug Message:  effect: C:\Program Files\Stardock Games\The Political Machine 2008\Gfx\fx\scene.fx has 22 refs

Thanks for your help.

Mark Anderson
6,244 views 4 replies
Reply #1 Top

Hey Mark!

We just released v1.04...can you try updating the game and see if our tweaks fix you problem?

Thanks!

Reply #2 Top
Installed latest update. Intro movie plays, then the game just goes away. No click like the graphics are changing and no Microsoft Send Error Report message.

Debug Message: Version 1.04 last updated on: Mon Jul 21 17:51:24 2008
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/24/2008, 22:14:07
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DG57PG81
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: English (Regional Setting: English)
System Manufacturer: P4M80P
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) CPU 2.66GHz
Physical Memory: 1022MB RAM
Page File: 482MB used, 1885MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon 9550 / X1050 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI Radeon Graphics Processor AGP (0x4153)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4153&SUBSYS_02001092&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6822
Driver Date: 6/2/2008 22:21:06
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Playback through TotalRecorder (emulated)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID:
Manufacturer ID: 0
Product ID: 0
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_82121565&REV_60
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.6090
Driver Date: 5/19/2006 15:44:52
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Candidate Outlines: ON
Debug Message: Map Glow: ON
Debug Message: Candidate Animated Bobbling: ON
Debug Message: Error. String Not Found. Table: Common String Name: CrashReport
Debug Message: Using 4 samples for multisampling.
Debug Message: Game Resolution: 1024 x 768 (full screen mode)
Debug Message: HAL (hardware vertex processing)ATI Radeon 9550 / X1050 Series
Debug Message: Presentation Interval: Immediate.
Debug Message: Refresh Rate: 0hz.
Debug Message: Back Buffer Bit Depth: X8R8G8B8.
Debug Message: 32-bit z-buffer using 24-bits for the depth channel and 8-bits for the stencil channel.
Debug Message: ** Checking Direct3D 9 Device Capabilities ************************************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: Bump mapping is supported.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Shell initialization complete
Debug Message: The Political Machine 2008 is activated.
Debug Message: ***** Initializing Game *****
Debug Message: No files found matching mask fonts\*.otf
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No files found matching mask C:\Program Files\Stardock Games\The Political Machine 2008\Data\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Campaign\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Candidates\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Gfx\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Maps\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Snapshots\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Candidates/Configs\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Gfx/Candidates\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Gfx/Icons\*xml
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008/Maps\*.PM2MapListXML
Debug Message: Map list file loaded successfully!
Debug Message: Create setup screens.
Debug Message: Create setup screens.
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008\Candidates\Configs\*.candidatecfgxml
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Popup Manager Update: Unhiding FullScreenBink
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008\Campaign\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008\Candidates\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008\Gfx\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008\Maps\.PM2Save
Debug Message: No files found matching mask C:\Documents and Settings\Mark Anderson\My Documents\My Games\PolMachine2008\Snapshots\.PM2Save

Thanks for your help.

Mark Anderson
Reply #3 Top
Please email us at support@stardock.com so we can look into this with further detail for you.
Reply #4 Top

Check to see if there's a zip file here:

C:\Documents and Settings\All Users\Application Data\Stardock\The Political Machine 2008\CrashReports

And send that in to support if it is.