Got the same problem with the last update which i just put on five min ago. After the update some desktop files icons changed back. So i tried by right click -> properties -> icon, to change it. But as soon as i hit apply in the end, i get the same activation error. I was using Impulse to update.
Did not had a problem until five minutes ago. I ran SC, to do a activation, but did no good. And also, i never saw a activation option in Impulse like in SC. Is there none? Or is it hidden somewhere?

Got the same problem with the last update which i just put on five min ago. After the update some desktop files icons changed back. So i tried by right click -> properties -> icon, to change it. But as soon as i hit apply in the end, i get the same activation error. I was using Impulse to update.
Did not had a problem until five minutes ago. I ran SC, to do a activation, but did no good. And also, i never saw a activation option in Impulse like in SC. Is there none? Or is it hidden somewhere?

Ord3s, rightclick on a product, then select reactivate to do just that, even for IP4.

The big activation issue is that activation of IP4 doesn't activate all parts of the product.
In my case I use a batch file to swap two sig.bin's (one for the shell extension and one for the rest) to still be able to use the full product, although not at the same time.

TXS for the tip. but no luck by using re-activate

Hey SeaBass. Any news on this pending issue? Just wondering. :NOTSURE: 

Goose

I just want to say to you guys at Stardock Job Well Done! Thank you for resolving this activation issue. Thanks to Seabass as well for your help along the way.

This last update IP4.09b did the trick. No more probs!

Thanks again guys          

@Goose, so you can run all three IP apps (including changing an icon via Properties->Icon tab and applying) repeatedly without any of them asking for activation at all?

I'm very glad to head it Goose40! Please let us know if you have further troubles!

I'm looking for confirmation before even attempting installing the beta so
I can save myself the eventual trouble needlessly..

Hello Haerdails. Here's your confirmation. Yes, I can use both IP4 program and change individual icons w/o being prompt to activate the program. One detail though, I did notice that when I change the whole icon package my CD/DVD icon does not get changed until I change it separately. Not a biggy for me. Any thoughts on that Seabass?

Goose

@Goose40, thank you.. I guess I'm going to try the beta then
Hopefully without any extra issues.

However, I do see some complains that the 09 in some cases may cause explorer to crash and crash (hopefully I avoid this issue, I have a backup image just in case).

Hopefully I can confirm the working activations as this has been my persistent issue with IP4 since the date it was released.

It does seem 4.09b has cured the activation issue (or the activation altogether, but that is unlikely)..

It is nice to see they actually has managed to get rid of the most basic issue with IP4,
I call is basic because without a fully activated product you can't fully utilize it
whether the rest was bugfree or not.

I've repeatedly ran the shell extension, IP, and IPE in sequence and none asks for
activation anymore.

I'm very glad things are working again on your end. Please let us know if anything further comes up. We hope to have updates out as soon as possible.

@Seabass, yes it was very nice to have something that works

If it stays that way there's no need bothering with locating the missing tickets, although I hope something has been done to avoid deleting active escalated tickets again.

And whatever you do (and I seriously hope you currently don't), don't run antispam software on tickets that have been replied to by your own staff (you suggested this could've happened, but I hope you meant only replies sent by email only, and not entire tickets with 10+ posts in esupport)

i was having the same problem  for quite some time so i checked in here to see whatup? I found that i had 2 vs of iconpackager installed in my OD stardock central app so i removed them both andreinstalled one its all good now. Using latest vs of IP.

just a heads up to other OD users, dont know how i maanaged to get both IPs installed and i didnt even notice.

Thanks all

s

Nope but I have made a note of it and forwared it on. If I get some info I will update rightaway.

That can't be helped actually. If that were the case then any files that support asked for could have any sort of viruses or other MALware that could be a major issue. Since we deal with account and personal information we have to take that threat very seriously. Each week support adjusts email filters and rules to compensate.