TotA crash

In your twilight folder there should be a file called debug.err If you copy/paste that into this post some people here can figure things out there. This file is generated anew each time you play the game, so remember to snag it right after the game crashes, not after a standard closing of the game.

The other option is to install Smart Exception. It is in the free stuff area of SDC. That has tons more crash data for them to figure out the problem.

For ToA debug.err is located in :

My Documents\My Games\GC2TwilightArnor

Ok, thanks guys...

I'm also getting a crash in my games. Here is my debug.err file:

Debug Message: Version v1.91 Twilight of the Arnor last updated on: Thu May 1 12:15:51 2008
Debug Message: Checking DX Version.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 5/9/2008, 09:43:26
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: KAO9
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111)
Languages: English (Regional Setting: English)
System Manufacturer: EMACHINES
System Model: T3406
BIOS: BIOS Date: 04/19/05 20:48:26 Ver: 08.00.10
Processor: Intel(R) Celeron(R) CPU 2.93GHz
Physical Memory: 2038MB RAM
Page File: 489MB used, 1758MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6200
Manufacturer: NVIDIA
Chip Type: GeForce 6200
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_00000000&REV_A1
Display Memory: 256.0 MB
Current Display Mode: 1024 x 768 (32 bit) (75Hz)
Monitor Name: LG L1932TQ(Analog)
Monitor Max Resolution: 1280,1024
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6921
Driver Date: 12/5/2007 02:41:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Live! 24-bit
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_10061102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: P17.sys
Provider: CREATIVE
Driver Version: 5.12.0001.0514
Driver Date: 6/15/2007 02:47:26
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_4043107B&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.6160
Driver Date: 8/18/2006 13:52:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using hardware vertex processing
Debug Message: Using multilsample setting: D3DMULTISAMPLE_3_SAMPLES
Debug Message: Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 3
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): NVIDIA GeForce 6200
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 75
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: GalCiv2 is activated.
Debug Message: ***** Initializing Game *****
.......
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Random Event: End
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\kao7\My Documents\My Games\GC2TwilightArnor\Twilight of the Arnor\AutoSave.tmp
Debug Message: Num Sectors Across: 3
Debug Message: Saving: Game mode is campaign.
Debug Message: Number of ships: 43, Number of Fleets: 1
Debug Message: Save game finished.
Debug Message: Destroying ship Terran Fleet 147. Orbiting: 0
Debug Message: Random Event: End
Debug Message: ***Creative ability gives civ Yor Collective tech PD Combo***
Debug Message: Random Event: End
Debug Message: Yearly Status Dialog
Debug Message: Yearly Status Dialog 5
Debug Message: Yearly Status Dialog 5c
Debug Message: Random Event: End

Hmm, I don't know, your drivers don't look that old, although perhaps it would be better to update them to the latest for your products. It seems to me that maybe this was a crash due to the virtual memory running out seeing as you have 1758MB available for page file usage. Try increasing it and see if it doesn't reduce your crashes.

Please install 'SmartException' from the free stuff section in Stardock Central. Make sure that SE is running and start your game as normal. If the game crashes it will generate an exception report that can be emailed to gc2bugs@stardock.com.

Include in/attached to the email:
+ A description of what you were doing at the time.
+ How to reproduce the crash (if possible).
+ A zipped save (if applicable).
+ The appropriate debug.err file.

The devs cannot help if you do not provide these details!

Kryo: Thanks, I'll do that.

Achronous: I suspect that is what my problem was. I didn't realize that my hard drive was down to less than 2 gigs free. After a marathon session of CD/DVD burning, uninstalls, and simply clearing out the dross, I've had a much smoother Post-release TotA experience.