Minidumps?

I have seen a few posts on this so far, but I can't find anywhere to submit one if I get one (or three, so far)...

Plus, the one's I've had so far are ONLY during online multiplayer games, single player runs fine. I'm using a direct-connect IP game.

I found the folder, but I can't find anything that says how to submit them. Any help?

7,440 views 17 replies
Reply #1 Top
I'm having the same issue, I have the dmp, but don't know how or where to submit it.
Reply #2 Top
Nevermind, the information is in the FAQ -



* My game has crashed and told me it saved a "minidump" file. What do I do?

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).
Reply #4 Top
My minidumps happen during single player games, and I'm frustrated, I get 5-10 minutes into the game and it dumps, and I cant locate the minidump file
Reply #5 Top
Kthet; buy the ****ing game than, pirate.
Reply #6 Top
Kthet; buy the ****ing game than, pirate.
End of quote


Not quite sure what he said to make you think he hasn't purchased the game... people with the full game are also getting this error.

In fact, because this game has no protection, I would assume the error would be almost exactly the same for everyone, pirated copy or not.
Reply #7 Top
My minidumps happen during single player games, and I'm frustrated, I get 5-10 minutes into the game and it dumps, and I cant locate the minidump file
End of quote


Your minidump files should be located exactly where the FAQ indicates they are.

I would suggest copy pasting the path to your windows explorer address bar.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

You of course replace 'username' with your windows user name - eg. 'administrator' or 'bob' as the case may be.
Reply #8 Top
Not quite sure what he said to make you think he hasn't purchased the game... people with the full game are also getting this error.

In fact, because this game has no protection, I would assume the error would be almost exactly the same for everyone, pirated copy or not.
End of quote



I think what Windexglow meant was that, if you pirated this game the mini-dump files are probably not being created at all due to lack of proper registry entries including paths for mini-dump file location...etc.


Whether that is or isn't the case I'm unaware if anyone can actually confirm.
Reply #9 Top
Nah, I was just trolling. Since the game has no copy protection, there shouldn't be an y problems. I know for me, no pictures are ever made when I take them.
Reply #10 Top
I do own the ****ing game and I believe a mod was creating my problem,or should I say a mod in the wrong folder, cuz now i no longer get mini-dumps
Reply #11 Top
does anyone know which folder I should load maps into, I downloaded 10 maps yesterday,and only one showed up ingame
Reply #12 Top
whats the average time for response from support? I've had this same problem and sent in my minidump.
Reply #13 Top
IC support will generally only reply if they need more info or if they think it's something you can fix on your end. Otherwise, they'll just work on it for the next patch.
Reply #14 Top
does anyone know which folder I should load maps into, I downloaded 10 maps yesterday,and only one showed up ingame
End of quote


The maps are probably mostly made for 1.02. To make them show up under 1.03, you'll need to open them in notepad and change the Version from 0 to 1.
Reply #16 Top
ah, indeed. Uh, how do you get a dxdiag?
End of quote


sorta late I suppose, but you click the start bar, then click run, then type dxdiag in the box, then you do whatever it takes to have it generate a report, then find the location of it, and voila..