Downloading keeps failing

from Stardock Forums
Haven't been able to download while in wincustomize for a week or so. Tried reinstalling wcb to no avail. How do I fix this ? Here's part of the filedownload.log:                                                                                                                                                                                                                                                                                                             HTTP: File: C:\Program Files\Stardock\WinCustomize\SkinBrowser\Download\GalacticWorld4.zip
HTTP: Url: https://www.wincustomize.com/download.asp?p=sb&LibID=8&skinid=35581&file=GalacticWorld4.zip&source=1
HTTP: Getting file information
HTTP: Connecting to 38.99.229.8
HTTP: Connected to: 38.99.229.8
HTTP: Redirecting to https://www.wincustomize.com/download.aspx?p=sb&LibID=8&skinid=35581&file=GalacticWorld4.zip&source=1
HTTP: Downloading: C:\Program Files\Stardock\WinCustomize\SkinBrowser\Download\GalacticWorld4.zip
HTTP: Error: -18 HTML code was detected within  the download                                                                                                                                                                                                                                                                                              
1,183 views 4 replies
Reply #1 from WinCustomize Forums Top
You are using the Wincustomize Browser?
THe links work fine.
Might want to email support@stardock.com for that
Reply #2 from WinCustomize Forums Top
I've PM'd you Steve and as said I can help you with the file in question :) as it's one of mine.
Galactic Civilizations III
Reply #3 from WinCustomize Forums Top
Have you tried deleting the cookies in IE?
Reply #4 from Stardock Forums Top
From what I can see here Damoose has it right. Clear the cookies and you should be all set. If you still have trouble let us know here or at support@stardock.com.