Failed to validate your Sins registration information

Stardock Central

from Sins Forums

I've been playing Sins since Beta 4 back in September, and the full game since it came out, without any problems.  However, today, when I opened Stardock Central,  received the following error message:

"Failed to validate your Sins registration information.
 
Please verify that you have entered your email address and serial number correctly."

Is there something wrong with my registration?  I have also sent an email to Stardock Sales support, but I thought I might be a reply quicker here.

Thanks!
-jdhas

4,421 views 4 replies
Reply #1 from Sins Forums Top
Support will be able to check your account and sort out any issue that has popped up.
Reply #2 from Sins Forums Top
Thanks Kyro.

Fortunately, I can still play the game, but I just get the error when I open SC (which I did today to update GCII).

-j
Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Sins Forums Top
I, too, receive this message every time I open Stardock Central and select Games from the top of the list on the left. I have double-checked my registration information, re-registered, and reinstalled (both from the DVD & via SDC), all to no avail.

I realize it may be merely cosmetic, but it's annoying. Any suggestions?

Thanks!
Reply #4 from Sins Forums Top
Any suggestions?
End of quote


Email support@stardock.com about it and they should be able to fix you up.