Problems with Sins purchase/activation
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Stardock Forums
Stardock Forums
Hi,
So a friend of mine and me both purchased Sins online. Since it was cheaper to have one person place the order (two copies of the game) due to shipping and handling, we did just that.
When my friend got the email with the activation code however, there was only one activation code in it! I tried the code at my end, but it wouldn't let me register the game, because my account is tied to a different email address. He has tried registering as well, but he told me he didn't need to register at any point.
I'd like to get this sorted. How is it that we only received one activation code? Is this normal?
My friend sent an email to support but he hasn't received an answer yet. Is anyone familiar with a similar situation?
Thx.
So a friend of mine and me both purchased Sins online. Since it was cheaper to have one person place the order (two copies of the game) due to shipping and handling, we did just that.
When my friend got the email with the activation code however, there was only one activation code in it! I tried the code at my end, but it wouldn't let me register the game, because my account is tied to a different email address. He has tried registering as well, but he told me he didn't need to register at any point.
I'd like to get this sorted. How is it that we only received one activation code? Is this normal?
My friend sent an email to support but he hasn't received an answer yet. Is anyone familiar with a similar situation?
Thx.
