Missing Serial Number

Hi,
I purchased a brand new copy of "Galactic Civilizations II Dread Lords Game of the Year Edition" from a best buy in Canada. I can not find a serial number anywhere. I am experiencing some bugs: cracky sound and freezing during zooming out of the galaxy view. I noticed another member had a similar or the exact same problem. What steps do I need to take to obtain a serial number, I would really like to update the game.
Thanks,
Stephen
3,109 views 6 replies
Reply #1 Top
Take the game back to best buy for an exchange of anthour copy and make shure you have the serial number.
Reply #2 Top
Interesting, I just bought the same game "GCII Dread Lords, Game of the Year Edition" from Future Shop in Canada (Vancouver), and I can't find a serial number on it either. Returning opened software probably isn't an option.

Can someone help??
Reply #3 Top
Both of you, please contact support@stardock.com.
Reply #6 Top
Got the same problem over here, contacting support, and btw this thread isn't easy to find.