Black Start Menu and No Firefox Labelbar

from WinCustomize Forums
Hi.  I bought a legal copy of WindowBlinds straight from the Stardock site a couple of days ago...thus WB6.  I'm running the Diamond theme and every once in a while the start menu turns black and the top of my Firefox browser won't show up.

I can fix it though by opening WB and hitting apply changes without actually doing anything.  I suppose it's 'refreshing' or something.  Any ideas on how to stop this?  It's annoying.
windowblinds
5,489 views 27 replies
Reply #1 from WinCustomize Forums Top
Open the WindowBlinds Configuration screen and click on System info.  Copy/paste that info here.
Reply #2 from WinCustomize Forums Top
open WB configure
click 'System Info' tab
then click the 'copy text' button

then right click in 'add a reply' here and paste the info
Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from WinCustomize Forums Top
Reply #4 from WinCustomize Forums Top
WindowBlinds version : WindowBlinds 6.02 (build 42 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to Intel(R) 82852/82855 GM/GME Graphics Controller

Wblind.dll 2007/12/22 18:38:20
Wbsrv.dll 2007/12/01 16:43:10
Wbconfig.exe 2007/12/22 18:38:09
Wbload.exe 2007/09/27 15:42:44
Wbhelp.dll 2007/07/11 14:06:07
Wbui.dll 2007/11/05 20:20:05
Tray.dll 2007/09/12 17:58:21
Screen.exe 2007/12/22 18:38:18
Reply #5 from WinCustomize Forums Top
Two of your files are out of date. Update via Stardock Central, Reboot and see if that solves your problem.

If you were using the shareware version before this I would have hoped you would have uninstalled it before installing the paid version. If not then this could be the problem so totally uninstall all Windowblinds from your PC and reinstall again, via Stardock Central.

Good Luck, if problems still remain come back to us and we'll try to help some more :)
Reply #6 from WinCustomize Forums Top
Two of your files are out of date.
End of quote


I see 3

possibly not out of date but due to standalone install vs SDC install
Reply #7 from WinCustomize Forums Top
Well, I uninstalled completely, and installed via Stardock Central and am still having the same issues.
Reply #8 from WinCustomize Forums Top
post the WB system info
Reply #9 from WinCustomize Forums Top
WindowBlinds version : WindowBlinds 6.02 (build 42 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to Intel(R) 82852/82855 GM/GME Graphics Controller

Wblind.dll 2007/12/22 18:38:20
Wbsrv.dll 2007/12/01 16:43:10
Wbconfig.exe 2007/12/22 18:38:09
Wbload.exe 2007/09/27 15:42:44
Wbhelp.dll 2007/07/11 14:06:07
Wbui.dll 2007/12/01 16:43:05
Tray.dll 2007/09/12 17:58:21
Screen.exe 2007/12/22 18:38:18
Reply #10 from WinCustomize Forums Top
installed via Stardock Central
End of quote


these:


Wbload.exe 2007/09/27 15:42:44
Wbhelp.dll 2007/07/11 14:06:07
Wbui.dll 2007/12/01 16:43:05
End of quote


don't match what I show
Reply #11 from WinCustomize Forums Top
So what's that mean? What do I do? I've updated via SDC and there's no updates available. This seems to be a shoddy software.
Reply #12 from WinCustomize Forums Top
First did you follow this steps?:
unsinstall, reboot, reinstall trough SDC then reboot again

Second in SDC did you check "show prerelease versions"?
Reply #13 from WinCustomize Forums Top
Yup. If I turn off transparencies and blurs, it helps cure the problem, but not totally.
Reply #14 from Stardock Forums Top
No help? Oh well, no response to any of my emails to Stardock either.
Reply #15 from WinCustomize Forums Top
You are not copying all the info here.
What system are you using? Plus that graphics controller may not work with per-pixel.
What version do you have for SDC?

SGT :SURPRISED: 
Reply #16 from Stardock Forums Top
WindowBlinds version : WindowBlinds 6.02 (build 42 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to Intel(R) 82852/82855 GM/GME Graphics Controller

Wblind.dll 2007/12/22 18:38:20
Wbsrv.dll 2007/12/01 16:43:10
Wbconfig.exe 2007/12/22 18:38:09
Wbload.exe 2007/09/27 15:42:44
Wbhelp.dll 2007/07/11 14:06:07
Wbui.dll 2007/12/01 16:43:05
Tray.dll 2007/09/12 17:58:21
Screen.exe 2007/12/22 18:38:18

I'm using XP.

SDC version is 2.50.511 build 163
Reply #17 from Stardock Forums Top
I hate to offer the very simple responces but I would try a uninstall/reinstall. Be sure to get the reinstall through Stardock Central. Always a great way to check for the simple fix.
Reply #19 from WinCustomize Forums Top
Is this on all themes or just this one?.
Reply #20 from WinCustomize Forums Top
Wbhelp.dll 2007/07/11 14:06:07
Wbui.dll 2007/12/01 16:43:05
End of quote

Those dates are not correct. Uninstall - reboot - reinstall - reboot - through Stardock Central
Post Sytem info again.

Hope I can get a refund.
End of quote

Stardock refund policy
Reply #21 from Stardock Forums Top
I don't know if it's only one skin or not. I use the Diamond XP, because it's the only one I like.

Okay, for the fourth time, I think, I've uninstalled, completely deleted the folder, run RegCure & CCleaner to get rid of what's left that i can't see. Downloaded SDC, installed through SDC, and here is the log:

WindowBlinds version : WindowBlinds 6.02 (build 42 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(Plug and Play Monitor) 1 is attached to Intel(R) 82852/82855 GM/GME Graphics Controller

Wblind.dll 2007/12/22 18:38:20
Wbsrv.dll 2007/12/01 16:43:10
Wbconfig.exe 2007/12/22 18:38:09
Wbload.exe 2007/09/27 15:42:44
Wbhelp.dll 2007/07/11 14:06:07
Wbui.dll 2007/12/01 16:43:05
Tray.dll 2007/09/12 17:58:21
Screen.exe 2007/12/22 18:38:18
Reply #22 from WinCustomize Forums Top
Okay, for the fourth time, I think, I've uninstalled, completely deleted the folder, run RegCure & CCleaner to get rid of what's left that i can't see. Downloaded SDC, installed through SDC, and here is the log:
End of quote


did you reboot between each steps?
Reply #23 from Stardock Forums Top
Rebooted after uninstall, then deleted folder and ran regcure and ccleaner. Then I downloaded SDC, installed WB6 thru SDC. A reboot was not necessary after deleting the folder and running the two cleaning programs.
Reply #25 from WinCustomize Forums Top
Start from scratch again and do a fresh install. After you have uninstalled all Stardock progs REBOOT your machine. Then run this Stardock utility to 'zap' every last element of Stardock progsWWW Link then REBOOT again. I don't think it would do any harm if you cleared out your Internet cache too. Then reinstall via Stardock Central and make sure you have the 'show pre-release versions' button ticked.