SDC Download Failures

from Stardock Forums
I am logged into Stardock central. Under Skins and Themes I can click and update any library but every download ends up in a status failed. My subscription is current. I have tried turning off any Anti Virus. I can see all the various icons and descriptions but every attempt to download ends up with the message that the download failed. Staus Failed shows next to any icon I try to download ,and failed to download appears in the bottom status bar. I am properly logged into Stardock Central applet. Help anyone?

Help:about version 2.49.510 build 162 and my name shows as the registed user, BTW

Mark
wincustomize
5,621 views 7 replies
Reply #1 from WinCustomize Forums Top
did you try refreshing xml data or changing servers?
Reply #2 from Stardock Forums Top
did you try refreshing xml data or changing servers?
End of quote



I just tried this after looking and finding these options and it is still a no go. The data downloaded when I refreshed and I switched from US1 to US2 server. Still fails download. Very strange since I never had these issues in the past. This is on a Vista 32 bit system with no other issues.
Star Control: Origins
Reply #3 from WinCustomize Forums Top
FWIW, If I log onto Wincustomize as my registered user, I can download the files with no issues. IOW, I downloaded a WB Christmas 2007.wba and it installed perfectly into the Object Desktop Launchpad:Windows blinds. If I try using Stardock Central, I get the download failures. Anyone else have ideas?

Mark
Reply #4 from Stardock Forums Top
Here is the quick way I have people to a fresh install of SDC. Give it a try:

 -Run the file here: http://sd.stardock.com/mike/apps/remove_sdc.bat
 -Restart your computer
 -Reinstall SDC from here: http://sdc.stardock.com/sdcentral_setup.exe
Reply #5 from Stardock Forums Top
I tried first reinstalling on top yesterday, which was a no no. I then uninstalled SDC using Programs and Features, Vista uninstall, then reinstalled and have the failures. I will try the bat file, and a reinstall. And yes, I did redownload the file from your source for th latest SDC setup, when I tried this last night.

Reply #6 from WinCustomize Forums Top
Did everything correctly. Ran the bat uninstaller. Rebooted. Reinstalled. Program updates itself and asks to restart SDC. I run SDC and all the libraries refreshed. But I still get status fail when I attemtp to download anything using the SDC interface.
I'm running out of ideas. It's not any antivirus, firewall, antispyware, etc. I tried shutting everything off. I still have no problems logging in from IE to wincustomize to download. It's the darn SDC interface that gives me that status fail when I attempt to download, or download/extract, etc.

My registered E-Mail is mark@mjldds.net registered thru Aug 28, 2008 I believe. If you are official Stardock support and can further assist me via E-Mail, but I will still check in here for help.

Thanks......Mark
Reply #7 from Stardock Forums Top
Found a workaround...sort of. If I click on comments after the failure, I can get the download icon from the browser itself. Kind of a Micky Mouse work around but it works that way :(