WindowBlinds Configuration Black Background

something happend to our Vista laptop

from WinCustomize Forums

I purchased WindowBlinds a few weeks ago for our Vista laptop and installed the Sexy theme. Then something happened to our Vista laptop, the desktop wallpaper went black, system restore didn't fix it, so we manually reset things, had to switch from Classic to Vista view (somehow it got switched to Classic, like old Windows 2000 look), and set the wallpaper. But now when we run WindowBlinds we get this Configuration with black background. Words are there in the black if you move the mouse around.

So,... what do we do now?

windowblinds
4,721 views 10 replies
Reply #1 from WinCustomize Forums Top
Post your system information from WB
What OS?  What version?
Reply #2 from Stardock Forums Top
then tabs at the top should highlight as you mouse around up there

you can also try:

open note pad full screen, then call up WB config
once you click the system info tab, if it goes black or the text overwrites, minimize wb config then restore it
Siege of Centauri
Reply #3 from WinCustomize Forums Top
I have exactly the same problem. I am running WB 6 on Windows Vista Ultimate.

Minimizing WB Config does NOT solve the problem.

Any other ideas?
Reply #4 from Stardock Forums Top
Minimizing WB Config does NOT solve the problem.
End of quote


wasn't meant to fix it... it's to get it to come up readable once max'd over notepad
Reply #5 from Stardock Forums Top
HP Laptop HP Pavilion dv9410ca Notebook PC
Microprocessor 1.8 GHz AMD Turion ™ 64 X2 Dual-Core Mobile Technology TL-56
Microprocessor Cache 512KB+512KB L2 Cache
Memory 1024 MB DDR2 System Memory (2 Dimm)
Memory Max 2048 MB max supported
Video Graphics NVIDIA GeForce Go 6150 (UMA)
Video Memory Up to 287 MB
Hard Drive 160 GB (5400 RPM) Hard Drive (SATA)
Multimedia Drive Super Multi 8X DVD±R/RW with Double Layer Support
Display 17.0" WXGA+ High-Definition BrightView Widescreen Display (1440 x 900)
Fax/Modem High speed 56k modem
Network Card Integrated 10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity 802.11b/g WLAN
Multimedia Features HP Imprint Finish & HP Pavilion WebCam with Integrated Microphone
Sound Altec Lansing
Keyboard 101-key compatible

Notebook keyboard with scroll bar and integrated numeric keypad

2 Quick Launch Buttons-HP Quick Play Menu and DVD
Pointing Device Touch Pad with On/Off button and dedicated vertical scroll Up/Down pad
PC Card Slots 1 ExpressCard/54 Slot (also supports ExpressCard/34)

External Ports 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
4 Universal Serial Bus (USB) 2.0
1 Headphone out w/SPDIF Digital Audio
1 microphone-in
1 VGA (15-pin)
1 TV-Out (S-video)
1 RJ-11 (modem)
1 RJ -45 (LAN)
1 Expansion Port 3, 1 IEEE 1394 Firewire (4-pin)
Consumer IR (Remote Receiver)

Dimensions 15.16 (L) x 11.65" (W) x 1.57" (H)
Weight 7.8 lbs
Security Kensington® MicroSaver lock slot
Power-on password
Accepts 3rd party security lock devices

Power 90W AC Adapter
8-Cell Lithium-Ion

What's In The Box Mobile Stereo Earbud Headphones (1 pair)

HP Mobile Remote Control

Software
Operating System:
Genuine Windows® Vista Premium
Security and Support:
Symantec® Norton Internet Security 2007 (including 60 days complimentary live update)

HP Total Care Help & Support Center

PC Recovery (Softthinks Restore Solution)
Multimedia:
HP PhotoSmart Essentials

HP Quick Play

Muvee AutoProducer Basic Edition

Roxio Creator 9 Basic

Snapfish
Productivity and Finance:
Microsoft ® Works

Microsoft® Office 2007 Student and Teacher Edition: 60 Day Trial Version
Internet Solutions:
AOL® Dial-Up

Microsoft® Internet Explorer

Wireless Home Network

Adobe® Acrobat Reader
Reply #6 from WinCustomize Forums Top

did someone ever get a fix for this? I just upgraded from WB5 to WB6 and have encountered this issue. This is the only webpage I can find with the issue

Reply #7 from Stardock Forums Top

try opening note pad maxed

then open WB configuration - if it's readable, click the system info tab - then click the copy text button

paste that info here

Reply #8 from WinCustomize Forums Top

WindowBlinds version : WindowBlinds 6.3 (build 67 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine supports per pixel borders on WindowBlinds skins.

(SyncMaster 226BW,SyncMaster Magic CX226BW(Digital)) 1 is attached to ATI Radeon HD 4800 Series

Wblind.dll         2008/09/22 17:59:20
Wbsrv.dll         2008/09/22 17:59:42
Wbconfig.exe         2008/09/22 17:59:32
Wbload.exe         2008/04/28 12:35:14
Wbhelp.dll         2008/04/28 12:35:07
Wbui.dll         2008/04/28 12:35:05
Tray.dll              2008/04/28 12:35:21
Screen.exe         2008/07/22 11:10:09

I'm running Windows XP SP3. video drivers are up to date.

Just a btw, I have put in a support query and waiting for a response there but was hoping this was a known small problem and there was a known solution.

 

Reply #9 from Stardock Forums Top

don't recall seeing a reason/solution posted.

had this issue a while back - (how I figured out NotePad to view it)

was getting it off and on & figured out it was happening when I had ObjectDock running for a while, so I figured it was a graphics thing

don't have the issue anymore, can't recall if it disappeared after a WB update, driver update or getting rid of lots and lots of pics off my desktop

Reply #10 from WinCustomize Forums Top

Stardock support came up with a solution which is simple when I think about it. I uninstalled it and then reintalled it with antivirus off. Hopefully if anyone has this problem in the future this solution will help them.

Thanks to Stardock Support for their help.