crashing object dock plus

from Stardock Forums
Object dock plus is great but over the last few weeks its been crashing almost daily The crash often coincides with trend micro doing a scan.Any ideas anyone? Could it be that trend micro is taking over the computer as its probably got a high prioity and object dock plus tries to make a call or something & cant so crashes. Or could it be something else. Thanks Natasha
objectdock
6,885 views 8 replies
Reply #1 from WinCustomize Forums Top
When it crashes does an alert appear prompting you to send the crash report to Stardock? Have you done so?
Reply #2 from WinCustomize Forums Top
Try removing docklets - I had the same problem until I removed all the docklets. Eventually I'll start replacing them one at a time until I figure which one's crashing OD+.
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Reply #3 from Stardock Forums Top
The Chef has the right idea. Should that not work try clearing the cache. After that try support@stardock.com.
Reply #4 from WinCustomize Forums Top
Thanks for your feedback. There was a report but I shall check if it offered to send it to stardock.

I hadnt thought that one particular docklet may be causing the problem. Thanks - shall look into that removing a docklet at a time then see what happens
Reply #5 from Stardock Forums Top
If you get really stuck let us know at support@stardock.com.
Reply #6 from Stardock Forums Top
Thankyou Seabass6.7. I sent the reports to support & they gave me a solution which has so far worked fine.
They suggested I go into start and open the stardock folder and delete the object dock folder. Seeing I am using object dock plus I suppose the old object dock folder could have been creating confusion
Thanks to support for their help
Cheers Natasha
Reply #7 from WinCustomize Forums Top
No problem. Clearing the cache is good stuff. Anyway with reoccuring problems please let us know.

Cheers
Reply #8 from Stardock Forums Top
Its still crashing and we noted it got an EXCEPTION_ACCESS_VIOLATION
Apparantly the dumps have gone to the developers so we hope it gets sorted as its a great proggie