SilentDragoon SilentDragoon

Says I've DL'd too much

Says I've DL'd too much

Hi. I am trying to download the ClearOne theme for SysMetrix.

My problem is that when it first asked me to register, I used an account found on bugmenot.com because I didn't want to be arsed with registering. I get an error, "As an active user of WinCustomize.com who has downloaded over 50 megabytes of content from our site, we ask that you help support WinCustomize through the purchase of either a WinCustomize Subscription or by registering a Stardock product."

So then I'm like, okay, fine, I'll register a new account, obviously this one has been used by tons of people and exceeded its limit. I register the new account, validate it, etc., then try to download the file again. Same exact error. So I am thinking that my IP address has been marked as a 50MB+ user even though I've yet to download anything at all.

Is there a workaround? I'd like to contribute to the community by rating and reviewing skins, submitting stuff, etc., but there's no point if I can't download anything.

Thanks,
SD
8,390 views 37 replies
Reply #26 Top

SilentDragoon, my first response was to your original post.

I went back and read your original post, and with out any more info at that time you presented yourself as a person looking for a workaround so you wouldn't have to do what everyone else does if they want something from this site. In your additional posts you have since explained your situation in more detail.

Was I quick to judge, sure I was. Did my replies change and attempt to offer assistance once you explained in more detail?




Yes, to your credit they have become more helpful. Thank you. I am sure you can imagine how frustrating it would be on the relieving end of things like that; being taken as a crook by default. Again, I am frustrated with the amount of time this is taking, so in my posts I may come across a bit cross. This isn't directed at you, or anybody here really, just at the circumstances which have conspired to place me in this situation, including of course my own instincts and m.o.
Reply #27 Top
Mostly off-topic: So far I've typed very near to 1500 words, over 6,500 characters, 10 paragraphs, 141 lines, including only my own words. It's about two and a half hours since my first post. I think now we may be getting somewhere.

EDIT: 3.5 pages. Alright!
Reply #28 Top
SilentDragoon I understand fully. We all run into fustrations every day.  

There has been some responses from Stardock reps, but I think it's time that you contacted Support@Stardock.com now. We should have pointed out to you that the fourms are a place to seek help, but they are not for Official Stardock Support. Slap our hands!!!

The support folks should have all the information needed to help you in determining you status as of today which would include you new registration.   

Reply #30 Top
Alright, I've sent off an email. I've now spent 3 hrs, 6 pages, and 2200 words on this issue. All for one stinkin' 600 kb file! Wow, this is tiring. I am glad it is dinner soon (if there is any, that is...)
Reply #31 Top

Clear your browsers cache and cookies. Problem resolved. WHAW!


Really? If that works, I'll be so happy. Thank you for the suggestion!
Reply #32 Top
OMG. Okay, that worked. THANK YOU, GOOGLE_NINJA!!!

And thanks to everyone else that tried to help. Sorry for being snarky.

RESOLVED
Reply #35 Top
Glad to hear it works for you now. Let us know if you have further troubles. 
Reply #37 Top
Donald Zuchowski... explaining how to circumvent the download limit on WinCustomize is not acceptable.