Windows Blinds 5.51 Activation Error

Was working fine last week...

Hi hi,
My computer's been fairly unstable lately, so I've been reinstalling my OS fairly frequently (playing with Vista until I discovered Creative's drivers are atrocious at the mo) but when I tried to reinstall WB, I get an activation error. It was working perfectly when I tried it last week. I logged into my Stardock account and noticed that the serial number there is actually a little different from the one I have noted from the original purchase e-mail, but neither of them appear to work. All I get is an 'Error' window, and a failure log as follows. Please advise, and thanks for your time!



Application start: 2007-7-27 11.55.21

Downloading test internet data...

Download: success

Test internet data - success

Mode 1, short info

Submitting activation request...

Download: success

Result parsing error (2)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.



Application start: 2007-7-27 11.55.47

Downloading test internet data...

Download: success

Test internet data - success

Mode 1, short info

Submitting activation request...

Download: success

Result parsing error (2)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.



Application start: 2007-7-27 12.1.5

Downloading test internet data...

Download: success

Test internet data - success

Mode 1, short info

Submitting activation request...

Download: success

Result parsing error (2)

Error activating the product

P.S (update) I've also tried downloading Stardock Central and installing and activating WB through that - the same error occurs.
2,592 views 3 replies
Reply #1 Top
I have the same error. I've requested serial number lookup 3 times.
curiously enough, I got a different serial # each time!
I certainly hope one of you boys at StarDock is paying attention.
Please resolve this issue - pronto!

Application start: 2007-7-27 14.20.17

Downloading test internet data...

Download: success

Test internet data - success

Mode 1, short info

Submitting activation request...

Download: success

Result parsing error (2)

Error activating the product

Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.

Reply #2 Top
This occured for me after a system crash and re-install of OS.
Reply #3 Top
False alarm - Tech Support tell me the activation servers had a glitch this morning, tried again and it's working fine now.