subscription and ads

I was promissed in the ads I would have aan ad-free browsing (among other things). I had a subscription to WC and still have ads. I even renewed the subscription for another two years using the AD!!! on the site. Still I'm bothered by ads. Any explanation? Or do I only get ad-free browsing when using the WC-browser?
3,915 views 7 replies
Reply #1 Top
What ads are you seeing and where? 
Reply #2 Top
Ads by google on this page, on several spots on the home page,on the skinspages, on the singleview pages,"chatbubbles" ad on the skinspages, the subscribe or renew ad on the singleviewpage (e.g. https://www.wincustomize.com/skins.aspx?skinid=2464&libid=28), Need I say more?
Reply #3 Top
Hm, did You crossreference Your account ? Also deleting the cookies from the site would be worth a try.
Reply #4 Top
Did you purchase the subscription using the same email address that your Stardock.net account uses?
Reply #5 Top
Yes, same email account and I'll check the cookies (although cookies and cache should be emptied by default...but never can tell). Tnx
Reply #6 Top
well, emptied the cache, cleaned the cookies and history, restarted FF but no luck...
Reply #7 Top
and crossreferencing with two emailadresses that are equal isn't necessary...is it?