Downloading DA

from GalCiv2 Forums
I received an email from sales with a serial number in it, thanking me for my purchase. the link in the email caused Stardock Central to run. I could see Dark Avatar in the update tree, but it had a big "purchase" button there... What does this mean for me? Does the site think that I haven't paid for it (I have, or I wouldn't have the email from sales)? Or is it simply not available to me yet? I was one of the pre-order people, not a beta player. I'm a bit confused, because the update to Dread Lords that it installed has a version number later than the version number of Dark Avatar. Thanks!
6,103 views 5 replies
Reply #1 from GalCiv2 Forums Top
If it doesn't automatically work, you may need to register the serial in SDC under Tools Menu->Register Product. If you ordered with a different email address than you use for forums/SDC, you may also need to have support@stardock.com manually merge your accounts.
Reply #2 from GalCiv2 Forums Top
i just realized, i did use a different email, so that is likely the problem. i'll send an email to support. i'm really kicking myself right now...
Elemental: Reforged
Reply #3 from GalCiv2 Forums Top
Attempting to install DA via Startdock Cetntral over past few days and again just now...no luck.   

I preordered it months ago.
Viewing the log during the download it says the following:


-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.38.436, build: 139

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
System Dir: C:\WINDOWS\system32
Time / Date: 18:04:31 -- Tuesday, February 06, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdcentral.stardock.com
Server Dir: public
Network Id: drengin
Name: Dark Avatar (Expansion Pack) for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 1.50.057
Type: production
Reg Key: GalCiv2
Install Dir: C:\Program Files\Stardock\TotalGaming\GalCiv2
Exe: DarkAvatar\DALaunch.exe
Last Updated: 02/06/2007

-- [Account] --------------------------------------------------------
First Name:
Reply #4 from GalCiv2 Forums Top
TimeBandit, please contact support@stardock.com with that log.
Reply #5 from GalCiv2 Forums Top
I should have looked for this thread before ordering XD I didn't notice until I couldn't download it myself. So now I have sent an email to SD Support about merging.

GalenEvil