All Programs menu corruption

from WinCustomize Forums
Hi There

I have a number of different skins installd and run a fully paid up WindowBlinds 5.1

I have noticed on a number off skins that there is a corruption in the all programms fly-out menu



As you can see part of the menu has a black line around it and part has not...the menu when first opened starts with a black line around all of it and as you move the cursor over the window, where it highlights a selection the black line disappears.

Is this just "bad" (i'm not being critical cause I couldn't create a skin) coding of the skin, and is it easy to fix...?

It doesn't happen with all skins, and stops me using some I would liek to because of this issue....

Cheers
windowblinds
10,357 views 19 replies
Reply #1 from WinCustomize Forums Top
Could you please post the System Information from the WindowBlinds Configuration screen here.
Reply #2 from WinCustomize Forums Top
As Requested



WindowBlinds 5.1 System Information Report:

STATUS : WB+ SRV+ HLP+ UI+ TRAY+

WindowBlinds is installed correctly on this PC.

WindowBlinds appears to be activated on this PC

Your machine supports per pixel borders on WindowBlinds skins.

You have one monitor in total.

(Plug and Play Monitor) 1 is attached to NVIDIA GeForce 7800 GT

Wblind.dll 2006/10/09 10:24:20
Wblind64.dll 2006/10/09 11:51:37
Wbsrv.dll 2006/10/09 10:40:19
Wbconfig.exe 2006/10/10 16:39:13
Wbload.exe 2006/03/13 18:54:14
Wbhelp.dll 2004/09/18 16:37:07
Wbui.dll 2005/12/06 22:29:06
Tray.dll 2006/04/13 17:29:23


Hope that helps...I find this issue on quite alot of skins, but definitly not all of them

Cheers
Siege of Centauri
Reply #3 from WinCustomize Forums Top
Your files indicate that you have the latest version of WindowBlinds and not a combination of trial and purchased version which has been known to cause some issues. Are your video drivers up to date? If so, you may try reverting to a previous driver. You should also send a request for assistance directly to support@stardock.com.
Reply #5 from WinCustomize Forums Top
What skin is that?


Neil, that skin is TransGloss from the GUIC. I believe the author has made an update, though. Link Below.

TransGloss
Reply #6 from WinCustomize Forums Top
Your files indicate that you have the latest version of WindowBlinds and not a combination of trial and purchased version which has been known to cause some issues. Are your video drivers up to date? If so, you may try reverting to a previous driver. You should also send a request for assistance directly to support@stardock.com.


I knew I had the latest version of WB, and as a gamer I'm not rolling my graphics drivers backwards...As I recall it has happened for a while...I've just not bothered to mention it before...

Happening on another GUIC skin Vectra as seen below...I will email support and see if they can give any suggestions...



Cheers
Reply #7 from WinCustomize Forums Top
I have exactly the same problem are, I hope there's a solution.
Btw, the problem shows up only in my restricted user account, the admin one is fine .
Reply #8 from WinCustomize Forums Top

What other apps are you running at the time?

I was unable to reproduce this here on a cleanish XP install.

Reply #9 from WinCustomize Forums Top
Windows XP Tabletpc Edition 2005, NOD32, Norman Personal Firewall, Intel Software for WLAN, several tools from Toshiba, that's it.
Reply #10 from Stardock Forums Top
Somewhat the same issue here, mostly appearing after a game has used my graphicscard. An reload of skins fixes it until I play another game and I am back to square one!

http://img300.imageshack.us/img300/3087/taskbarav3.jpg
Reply #11 from WinCustomize Forums Top
I've been seeking an answer on this one for a couple years now and have yet to see one.
A common one that shows this problem is Blackcomb which comes with WB. I see it at home on my CRT monitors, but not at work on my LCD's. Hope that helps a tad.
Reply #12 from Stardock Forums Top
Why have not Stardock done something to fix this problem. Since this has been for a long time. Stardock get your but out and do something. It doesn't solve it self. Its just good maners to do atleast try to fix this, or doesn't stardock read this forums? It's a anoying problem thats needs to get fixed soon! I am a bit angry, and almost given up using windowblinds.
Reply #13 from WinCustomize Forums Top
Stardock get your but out and do something.


"butt"

You should also send a request for assistance directly to support@stardock.com


or use https://www.stardock.helpserve.com {it's a web front end to the same ticketing system}
Reply #14 from WinCustomize Forums Top
Knightospr,
Since the issue is very very difficult to duplicate, and is not apparent in a common fashion it will be very hard if not impossible to fix. It is just too random. The common factor has yet to be discovered due to the rarity. Being rude about it will not speed the solution.
Reply #15 from WinCustomize Forums Top
Furthermore, the author/lead developer of Windowblinds has been actively participating in this thread and clearly 1) reads this forum and 2) has his "but out."
Reply #16 from WinCustomize Forums Top
= Stardock employee (and in this case, lead dev)
Reply #17 from Stardock Forums Top
So far I think it is an issue between ati drivers and windowblinds. I am sorry about that "Butt" thing a while ago. Guess I had som "steam", sorry it vented out a little in the forum. It usually hurt the wall/hand.

The corruption happens when the gpu card reload the desktop, desktop blanks out in black for some microsekunds and comes back after a game or anything related to 3d mode. I also use same resolutin in game as in desktop(lcd native mode).

My system is also running Norton Internet Security 2007, no issue with it. Stable and noe resource hog as 2006. I don't think it interferes, but you never know!

Could be tempting to get a new gpu card, but that's a huge investment, beside I am waiting to I can afford a new system with support for pci express. Motherboard + gpu card + (memory if am2 or intel dual core 2).

Current system is Amd64 3500+ with corsair 2 gb ram
Sapphire radeon x800xt 256 mb agp 8x
Reply #18 from WinCustomize Forums Top
Vel I am giving up, they aint gonna fix it I guess. When Vista comes, I stay with default ui, its nice looking and I don't need no windowblinds anymore. I am sorry to say, I am not a satified customer, and wont buy any more software that I risk a bug or something in the future that they don't fix.

From no on, I stay with default skin, atleast it work as it should!!! (using xp silver, looks not that bad as the blue one)
Reply #19 from WinCustomize Forums Top
If you can't get it to work after working with support, I would suggest that you look for a refund. That may help satisfy you.
WWW Link