1.2b Smart Exception email problems

from GalCiv2 Forums
Over the last few days I've sent in a handful of exception emails. The next to last generated a "permanent failure" email response as well as a real reply. My most recent attempt (failure info below) has now failed twice. I am using the email address and subject line supplied by Smart Exception. For some reason emails are having difficulty finding their way through to gc2bugs.

The original message was received at Sun, 4 Jun 2006 10:09:37 -0400 (EDT)
from smtp4.mail.ctc.net [166.82.29.11]

----- The following addresses had permanent fatal errors -----


----- Transcript of session follows -----
... while talking to mail.stardock.net.:
>>> DATA
<<< 451 qq temporary problem (#4.3.0)
... Deferred: 451 qq temporary problem (#4.3.0)
Message could not be delivered for 1 day
Message will be deleted from queue



Reporting-MTA: dns; smtp-i4.mail.ctc.net
Arrival-Date: Sun, 4 Jun 2006 10:09:37 -0400 (EDT)

Final-Recipient: RFC822; gc2bugs@stardock.net
Action: failed
Status: 4.4.7
Remote-MTA: DNS; mail.thinkdesk.net
Last-Attempt-Date: Mon, 5 Jun 2006 10:13:20 -0400 (EDT)


Received: from smtp4.mail.ctc.net (smtp4.mail.ctc.net [166.82.29.11])
by smtp-i4.mail.ctc.net (Switch-3.1.8/Switch-3.1.7) with ESMTP id k54E9boJ028024
for
4,130 views 3 replies
Reply #1 from GalCiv2 Forums Top
Final-Recipient: RFC822; gc2bugs@stardock.net


This is why. They put the wrong address in Smart Exception. I noticed this myself several weeks ago and mentioned it on the forum. The correct address is gc2bugs@stardock.com. I wonder how many bug reports they've lost because of this.
Offworld Trading Company
Reply #3 from GalCiv2 Forums Top
I noticed that different email address, too, but assumed they really changed it. I wondered why I never received acknowledgments. You think they'd have noticed a sudden total lack of email dumps. Oh, well. I guess they didn't really need those dumps I sent.