I need help from Stardock Support badly

May 16, 2006 9:40 AM from

Sent email and reminders between Sunday and tonight (Tue) to request activation assistance. My OD is stuck here. Just renewed last month and got this activation maxium reached message. My email is ishiok@singnet.com.sg. Please help ASAP.

2,406 views 3 replies

Reply #1 May 16, 2006 9:50 AM from

WinCustomize Forums Top

Go to stardock.helpserve.com and verify that your case was created. An email to suppport should have created one. If you don't see it, create a new one. All will be well.

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Reply #2 May 16, 2006 10:21 AM from

WinCustomize Forums Top

ishiok: Please be aware that Support requests should be answered within 48 business hours. I was able to pull up your ticket which was received a little over 24 hours ago. I've already sent you a response though with the hopes we can have your issues resolved asap.

Please note: As mentioned in the autoresponder, writing in again under the same ticket will likely reset your place in the queue (Your ticket is marked as 5 hours old)

If you send an email and a ticket is created, we will respond.

-Mike
[Stardock Support]

Reply #3 May 16, 2006 10:25 AM from

Stardock Forums Top

Kris from Stardock has helped me out earlier. Now my OD is alive and kicking again. Thankz for the tip buddy.

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