Bad Crashes

from GalCiv2 Forums
I have gotten 2 crashes in a row. What happens is my video goes blank and I have no choice but to reboot. The first time it happened when I rebooted my resolution was changed to 800x600, so I had to redo all of my desktop icons. Here is the report from the last crash. Please help if you can.

Debug Message: Version v1.1 last updated on: Mon Apr 24 19:03:49 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/30/2006, 07:46:50
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: WOODYSCOMP
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: HP Pavilion 061
System Model: PX769AA-ABA a1130n
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz
Physical Memory: 894MB RAM
Page File: 327MB used, 3183MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI RADEON Xpress 200 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RADEON XPRESS 200 Series (0x5954)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5954&SUBSYS_2A21103C&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6525
Driver Date: 3/14/2005 16:54:24
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy 4 [DF00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.1164
Driver Date: 12/8/2005 11:55:46
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): ATI RADEON Xpress 200 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 75
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods/*.str
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Gfx\*.png
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Gfx\Race\*.png
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\sfx\*.wav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Music\*.mp3
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\Techs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\ShipComponents\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\PlanetDescriptions\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
Debug Message: Found existing ship type with class name: Ranger
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\ships\*.shipclass
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\Events\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\Invasion\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Dread Lords Campaign\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Great Start \*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Logos\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Metaverse\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Other\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Portraits\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\ships\*.sav
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\temp\*.sav
Debug Message: Killing threads.
Debug Message: Kiling civs.
Debug Message: Killing ships.
Debug Message: Killing rallypoints.
Debug Message: Killing misc objects.
Debug Message: Killing stars.
Debug Message: Killing anomalies.
Debug Message: Killing space resources.
Debug Message: Killing colonies and planets.
Debug Message: killing scenario.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Loading Custom Map
Debug Message: Loading Data Defs
Debug Message: Clear data definitions.
Debug Message: Loading TechDefs
Debug Message: Max num techs: 248
Debug Message: Loading ImprovementDB
Debug Message: Loading Component Defs
Debug Message: Loading ShipTypes
Debug Message: Loading ShipConfigs
Debug Message: Loading AnomalyTypes
Debug Message: Loading RandomEvents
Debug Message: Loading UPIssues
Debug Message: Loading ResourceTypes
Debug Message: Loading InvasionTactics
Debug Message: Loading SBmodules
Debug Message: Loading PoliticalParties
Debug Message: Loading Planet Types
Debug Message: Loading Star Types
Debug Message: Loading Game
Debug Message: Loading Galaxy
Debug Message: Loading FOW Map
Debug Message: Loading ZOC Map
Debug Message: Loading Planets
Debug Message: Loading Stars
Debug Message: Loading Anomalies
Debug Message: Loading Resources
Debug Message: Loading Civs
Debug Message: Loading Colonies
Debug Message: Loading RallyPoints
Debug Message: Loading Ships
Debug Message: Loading Fleets
Debug Message: Loading ENDGALAXYDATA
Debug Message: Updating ZOC.
Debug Message: UIBeginGame called with g_ulLocalPlayerID = 10
Debug Message: UIBeginGameHelper: New Game Started
Debug Message: StackedShipsWnd: Cannot find OBJID Stacked_Logistics_Value
Debug Message: StackedShipsWnd: Cannot find OBJID stacked_Fleet_More_Button
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\QuickSave.sav
Debug Message: Num Sectors Across: 8
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\s*_UD_*.shipcfg
Debug Message: Save game finished.
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: setting size 16 x 0
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Government_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Governor_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Stats_Tab
Debug Message: DomesticWnd: Cannot find OBJID Domestic_Graphs_Tab
Debug Message: EconomicWnd: Cannot find OBJID Template_Button_Back
Debug Message: Destroying ship Arcean Empire Colony. Orbiting: 0
Debug Message: Destroying ship Yor Collective Colony. Orbiting: 0
Debug Message: Destroying ship Dominion of Korx Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Destroying ship Altarian Republic Colony. Orbiting: 0
Debug Message: Destroying ship Iconian Refuge Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: New Propulsion Techniques
Debug Message: Altarian Republic (2): Researching: Galactic Warfare
Debug Message: Arcean Empire (3): Researching: New Propulsion Techniques
Debug Message: Yor Collective (5): Researching: Space Militarization
Debug Message: Dominion of Korx (6): Researching: Xeno Research
Debug Message: Thalan Empire (8): Researching: Xeno Research
Debug Message: Iconian Refuge (9): Researching: Xeno Research
Debug Message: Jessuins (14): Researching: Galactic Warfare
Debug Message: Pirates! (26): Researching: Galactic Warfare
Debug Message: Destroying ship Drengin Empire Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Space Militarization
Debug Message: Altarian Republic (2): Researching: Space Militarization
Debug Message: Arcean Empire (3): Researching: Xeno Research
Debug Message: Dominion of Korx (6): Researching: Space Militarization
Debug Message: Thalan Empire (8): Researching: Research Centers
Debug Message: Iconian Refuge (9): Researching: Galactic Warfare
Debug Message: Destroying ship 05 Colony 39. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Planetary Improvements
Debug Message: Arcean Empire (3): Researching: Space Militarization
Debug Message: Yor Collective (5): Researching: Planetary Improvements
Debug Message: Dominion of Korx (6): Researching: Advanced Computing
Debug Message: Iconian Refuge (9): Researching: Basic Logistics
Debug Message: Jessuins (14): Researching: Space Militarization
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\QuickSave.sav
Debug Message: Num Sectors Across: 8
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\s*_UD_*.shipcfg
Debug Message: Save game finished.
Debug Message: CampaignVictoryWnd: Cannot find OBJID Campaign_Screen_Back
Debug Message: CampaignVictoryWnd: Cannot find OBJID Campaign_Status_Title
Debug Message: Destroying ship Korx Colony Ship M0-1 46. Orbiting: 0
Debug Message: Destroying ship Korx Colony Ship M0-1 36. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Xeno Research
Debug Message: Altarian Republic (2): Researching: Xeno Research
Debug Message: Arcean Empire (3): Researching: Starship Defenses
Debug Message: Destroying ship Arcean Colony Ship M0-1 52. Orbiting: 0
Debug Message: Destroying ship Arcean Colony Ship M0-1 34. Orbiting: 0
Debug Message: Destroying ship Korx Colony Ship M0-1 55. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Deleting previous save game.
Debug Message: About to auto save.
Debug Message: Save Game: About to save
Debug Message: Saving game C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\AutoSave.sav
Debug Message: Num Sectors Across: 8
Debug Message: No files found matching mask C:\Documents and Settings\HP_Administrator\My Documents\My Games\GalCiv2\Mods\s*_UD_*.shipcfg
Debug Message: Save game finished.
Debug Message: Finished auto save.
Debug Message: Drengin Empire (1): Researching: Starship Defenses
Debug Message: Altarian Republic (2): Researching: Starship Defenses
Debug Message: Arcean Empire (3): Researching: Advanced Computing
Debug Message: Yor Collective (5): Researching: Xeno Research
Debug Message: Dominion of Korx (6): Researching: Basic Miniaturization
Debug Message: Jessuins (14): Researching: Starship Defenses
Debug Message: Destroying ship 05 Colony 48. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Destroying ship Psi Corp Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Destroying ship Thalan Empire Colony. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: First contact: Altarian Colony Ship M0-1 50 at position 4450.000000,2050.000000 rotation 1.570796
Debug Message: Cannot find texture
Debug Message: Drengin Empire (1): Researching: Xeno Communications
Debug Message: Altarian Republic (2): Researching: Planetary Improvements
Debug Message: Yor Collective (5): Researching: New Propulsion Techniques
Debug Message: Dominion of Korx (6): Researching: Starship Defenses
Debug Message: Destroying ship 05 Colony 59. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Destroying ship Korx Colony Ship M0-1 67. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Universal Translator
Debug Message: Year: 2225. Altarian Republic traded Starship Defenses to the Yor Collective in exchange for Ion Drive
Debug Message: Arcean Empire (3): Researching: Universal Translator
Debug Message: Yor Collective (5): Researching: Impulse Drive
Debug Message: Dominion of Korx (6): Researching: Planetary Improvements
Debug Message: Iconian Refuge (9): Researching: Space Militarization
Debug Message: Destroying ship Altarian Colony Ship M0-1 50. Orbiting: 0
Debug Message: Destroying ship Yor Colony Ship M0-1 35. Orbiting: 0
Debug Message: Destroying ship Korx Colony Ship M0-1 68. Orbiting: 0
Debug Message: Updating ZOC.
Debug Message: Random Event: End
Debug Message: Drengin Empire (1): Researching: Diplomatic Relations
Debug Message: Arcean Empire (3): Researching: Planetary Improvements
Debug Message: Dominion of Korx (6): Researching: Xeno Economics
Debug Message: Thalan Empire (8): Researching: New Propulsion Techniques
Debug Message: Year: 2225. Iconian Refuge traded Xeno Economics to the Altarian Republic in exchange for Ion Drive
Debug Message: Jessuins (14): Researching: Space Weapons
4,994 views 5 replies
Reply #1 from GalCiv2 Forums Top
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6525
Driver Date: 3/14/2005 16:54:24

Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.

Your desktop is set to a higher resolution than the game, you might try setting them both to the same resolution. You can manually do this by editing your prefs.ini file which can be opened in wordpad or notepad. Also your video drivers are 13 months old, you need to update them...
Reply #2 from GalCiv2 Forums Top
Drivers are okay. Though updating them is always good.

Might want to turn off anti aliasing.
Elemental: Reforged
Reply #3 from GalCiv2 Forums Top
13month old drivers are not ok, keeping them up to date espieclly when you are playing new games is essential. Due to the constant changes in hardware and games, bugs are discovered monthly and are fixed, as is tweaks for improved stablity and performance. Keeping your vid drivers up to date at lest 2-4months old is very improtant for trouble free gaming.
Reply #4 from GalCiv2 Forums Top
Ok here is my problem about updating. When I search for a driver for my integrated video card it asks what operating system I have. Well according to "my computer" I have Windows XP Media Edition 2002 service pack 2". Well, I often only see the choices are: Media Edition 2005, 2006 or just Windows XP. Which of these do I choose? It is media edition BUT it says 2002. Does my windows upgrade convert it to the latest (2006)? I would appreciate your clarifying this with me.

Thank you all for being so helpful.

PS I uninstalled the game and reinstalled with a single fresh patch, and it has run perfectly ever since.
Reply #5 from GalCiv2 Forums Top
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)

I'm going to go out on a limb and say that you simply select Windows XP. Keep in mind that with drivers you can roll them back to your previous version if it doesn't work.
PS I uninstalled the game and reinstalled with a single fresh patch, and it has run perfectly ever since.

Great, let us know if you have any more problems. Also I'm willing to bet that your new debug.err shows your desktop and game resolutions match now after reinstalling. I think your problem was specifically the resolution conflict, though you should still pursue the driver updates.