Stardock Central - help

I can't log in!

There doesn't seem to be a forum specifically for Stardock Central, so I guess I'll put this here...

I bought GalCiv 2 as a download, and then proceeded to set up my Stardock.net account and to download and install Stardock Central.

But when I try to log in to Stardock Central, I get the following error in a message box:

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Stardock Central
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Failed to update account information.
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OK
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I've waited for two days now to see if the system would fix itself (for the record, if I type a wrong password, I a different error:

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Stardock Central
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Your registration information has been located, but the
password you have entered is invalid.

Please check you have entered your correct information.
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OK
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So I think I have the password right at least)

Anyone seen this happen? Any solutions? I'd like to get to playing the game I bought 2 days ago!
1,714 views 2 replies
Reply #1 Top
Well, I finally figured it out.

Apparently stardock central doesn't like passwords with question marks in them.

It would be nice if that was mentioned somewhere - it works fine to log into the forums or anywhere else, just not stardock central!

Reply #2 Top
I lost my CD i have my serial number tho how can i download the game please email me
shawnwithers@charter.net