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Problem updating CE purchase

April 1, 2006 12:52 PM from

I purchased CE at retail, followed registration process at SDCENTRAL and updated to 1.10X. I get the following error when I attempt to play: The product appears to be validated but the serial number or the machine SID don't match. I have uninstalled and re-installed three times with the same result. Does anybody have any suggestions?

4,279 views 2 replies

Reply #1 April 1, 2006 1:03 PM from

Stardock Forums Top

You may need to email support@stardock.com, but try this Kb article first:

https://www.stardock.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=434&nav=0,52,146,147

Reply #2 April 1, 2006 1:20 PM from

GalCiv2 Forums Top

I found the answer on another thread: delete sig.bin from your GalCiv2 folder and relaunch the game. It will ask for your email and serial number. Enter and click activate. It worked for me.

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