Impulse encountered an error and must shutdown

won't run and won't uninstall

from WinCustomize Forums

Windows 7 x64

Impulse last updated on 5-17.....now when I try to run it I get "Impulse encountered and error and must shutdown" so I try to uninstall from the Control Panel and nothing happens.......reboot still nothing......run ccleaner same-same........Installed "Full setup" over existing install same-same.......I'm out of ideas...........

I noticed that I had Cursor FX Plus and Cursor FX showing in Control Panel and uninstalled Cursor FX.....I wonder if that might have borked something?

 

Since 5-17 I had a Windows 7 update KB981793

I also installed Corpscon6

and I installed Videostudio Pro X2.......I've also uninstalled Quicktime that it put on my system.

 

errorlog text since 5-17 update.........

-- [5/24/2010 1:41:25 PM] ----------------------------------------------------
Context:    General
Message:    ImpulseTV Detected vWIN 10,0,42,34 (10 ; min = 10 ; recent = True)
Build #:    1971



-- [5/24/2010 1:41:31 PM] ----------------------------------------------------
Context:    Impulse: WebService: ValidateAccount
Message:    (Result: 0 - Success)
Build #:    1971



-- [5/24/2010 1:42:07 PM] ----------------------------------------------------
Context:    General
Message:    ImpulseTV Detected vWIN 10,0,42,34 (10 ; min = 10 ; recent = True)
Build #:    1977



-- [5/24/2010 1:42:14 PM] ----------------------------------------------------
Context:    Impulse: WebService: ValidateAccount
Message:    (Result: 0 - Success)
Build #:    1977



-- [5/24/2010 1:42:15 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: isv
Message:    Updated network xml did not have expected revision (retrieved 722 / expected 730)
Build #:    1977



-- [5/24/2010 1:42:16 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: wc
Message:    Updated network xml did not have expected revision (retrieved 88 / expected 89)
Build #:    1977



-- [5/24/2010 1:42:17 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: tdesk
Message:    Updated network xml did not have expected revision (retrieved 1019 / expected 1021)
Build #:    1977



-- [5/24/2010 1:42:23 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: mumbojumbo
Message:    Updated network xml did not have expected revision (retrieved 1 / expected 7)
Build #:    1977



-- [5/27/2010 4:47:59 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 4:48:29 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:03:01 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:10:09 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:22:17 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:23:19 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:24:11 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:24:32 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:27:18 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:27:34 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:27:39 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)



-- [5/27/2010 5:28:34 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: isv
Message:    Updated network xml did not have expected revision (retrieved 722 / expected 730)
Build #:    1977



-- [5/27/2010 5:28:35 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: wc
Message:    Updated network xml did not have expected revision (retrieved 88 / expected 89)
Build #:    1977



-- [5/27/2010 5:28:35 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: tdesk
Message:    Updated network xml did not have expected revision (retrieved 1019 / expected 1021)
Build #:    1977



-- [5/27/2010 5:28:39 PM] ----------------------------------------------------
Context:    Updating ApplicationList XML: mumbojumbo
Message:    Updated network xml did not have expected revision (retrieved 1 / expected 7)
Build #:    1977



-- [5/27/2010 5:28:55 PM] ----------------------------------------------------
Context:    Create Main/Login Form
Message:    
Build #:    1977
Exception:    Font 'Segoe UI' does not support style 'Regular'.
Stack Trace:
   at System.Drawing.Font.CreateNativeFont()
   at System.Drawing.Font.Initialize(FontFamily family, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font.Initialize(String familyName, Single emSize, FontStyle style, GraphicsUnit unit, Byte gdiCharSet, Boolean gdiVerticalFont)
   at System.Drawing.Font..ctor(String familyName, Single emSize, FontStyle style)
   at bq..ctor()
   at Stardock.Central.Client.SDCMain.Start()
   at Stardock.Central.Client.Program.MainReal(String[] args)

3,523 views 3 replies
Reply #1 from WinCustomize Forums Top

It may be too late but have you tried restoring your system to before the update?

If it works after the restore you might have a better chance of fixing it by uninstalling Impulse and then installing the newest version of it.

Reply #2 from WinCustomize Forums Top

Get to a command prompt and run sfc /scannow to see if your system files are ok. You have a lot of font errors there and I wonder if one of the recently installed programs has overwritten something.

Sins of a Solar Empire: Rebellion
Reply #3 from WinCustomize Forums Top

Thanks guys......scannow found system file issues but I still couldn't get Impulse to run afterward so I uninstalled the Videostudio X2 program(s) and then I ended up doing a System Restore back to just before the Windows updates from 5-24 and all's well.......I'm thinking it was the Corel software but I'm not 100% sure.