Gifted Wincustomize Subscription Problems

I gave it

from WinCustomize Forums

I gave a wincustomize subscription to someone and she is having problems. She created a stardock user name and can see the subscription under my downloads .

She created a wincustomize user name but is unable to log in.

3,144 views 6 replies
Reply #1 from WinCustomize Forums Top

Make sure she doesn't have any special characters in the name. Must be 0-9, A-Z

Reply #2 from WinCustomize Forums Top

I will Check with her lantec

 

Galactic Civilizations IV
Reply #3 from WinCustomize Forums Top

I don't see any issues with the giftee's account.  What error is she getting?

Reply #4 from WinCustomize Forums Top

When she tried to create the username for wincustomize it says there is already a user name for that email address.  She says she doesn't know the user name?

Reply #5 from Stardock Forums Top

have her email support.  We'll figure it all out.  (have her mention this post's web address)