The total purge .bat script seems to have solved it! [e digicons]|-)[/e] Here's my guess. I started with installing an old version of Start11 that I had a key for (and a download link from an old email), from a long time ago. Then I upgraded to the new version after that. Somewhere in that upgrade, things got wonky and stuck in a limbo state. Anyway thanks for all the help! And now I will be saved from the awful, infuriating Windows 1
iramerrill
Not sure what to say - I just uninstalled and reinstalled postman, visual studio code, telegram, notepad++... i watched the icons disappear from start11 when I uninstalled. When I reinstalled - same issue immediately - white icons reappear, but only at certain sizes. *** I thought this only happened on the Windows 10 setting, but it also happens on any of the Windows 11 settings *** at 150% scaling (but not 125%, 175%, or 200%) I've uninstalled and reinstalled Start11 multiple
Yes, same issue on the laptop itself with no monitors attached.
I see it also on Telegram: ...however - if I change the Telegram icon on the right there from small to "medium" - it shows up - but it never shows up in the left menu: VS Code icon is white when
Hi Basj, Edition Windows 11 Pro Version 24H2 Installed on 9/26/2025 OS build 26100.6584 Experience Windows Feature Experience Pack 1000.26100.234.0 ----- Start11 v. 2.53 - I'm on a 30 day trial currently, but really want to buy, and I used to own a previous version. My laptop is a Lenovo Thinkpad X1 Carbon Gen 13 Aura - screen res. 2880x1800 120 refresh External Monitor #1 is: <span style="
sorry about the duplicate post, it won't let me delete it. Removed duplicate post
So, this issue/bug is "back". Or rather, I figured out what scenario seems to cause it. Certain icons *only* show up if I have "Scale" set to 175% or higher...which is way too large for me, especially when extending to external monitors. Screenshot at 150% Scaling: Same menu - screenshot at 175% (or higher) scaling - every
Hi thanks. Yes, that is how I have been adding icons. Seems to suddenly work now - I have no idea why. I turned off my machine, let it sit overnight, booted up - now the icons appear. Only thing I did differently was a complete shutdown instead of "restart". In any case thank you for your help!
UPDATE: I also tried deleting the icon cache from %USERPROFILE%\AppData\Local - it changed nothing for Start11. Does Start11 have it's own caching system somehow? This is what I see, no matter how many times I uninstall/reinstall - either Start11 and/or the actual software I'm trying to link to. * One thing to note is - this *only* happens on the "Windows 10" setting, which unfortunately is the exact one I want to use. None of the other options cause this "white
Hi there, thanks for the fast reply. Pinning/unpinning from Start11 does nothing to resolve it. I've tried everything I can think of so far, even uninstalling reinstalling the apps themselves (like Visual Studio Code, etc). Still shows as white boxes in Start11. Natively, the icons are fine, however. On my file system, and in the native Windows 11 start menu the icons are there.
I started with an older version of Start11 I paid for a long time ago...got everything set up how I wanted - then suddenly many of my icons just turned to white boxes. So I instead installed Start11 V2 trial - same thing. I've tried installing and uninstalled Start11 four or five times now, and a bunch of reboots and nothing seems to solve this issue. I've searched and cannot find any definitive answer. Anyone know how to solve this? Only in Start11 do certain icon