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Admin....re-purchase of aquarium

March 8, 2004 7:53 PM from

I really need help! Previously, when I bought WB I used my husbands visa card and now I used his mastercard an error comes up(after I submit)saying this is not the registerd card. Now it says "do not re-submit??? Donno what to do, it got me stumped

2,265 views 6 replies

Reply #1 March 8, 2004 7:58 PM from

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support@stardock.com

Reply #2 March 8, 2004 9:49 PM from

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Thanks China Cat, I already e-mailed Stardock but I was banking on someone coming up with a solution around here

Reply #3 March 9, 2004 12:06 PM from

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Donno what to do, it got me stumped

Did some call me.

Reply #4 March 9, 2004 3:56 PM from

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Reply #5 March 9, 2004 6:06 PM from

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I know you emailed sales, but for the record...

You shouldn't have to repurchase anything (per the thread title). https://www.stardock.com/support will resend the latest download links and serials to the email address you ordered under.

If you're getting an error like you describe above with another card on a new order, I'm guessing its the CVV code or the zip code or something. Sales can tell you.

Reply #6 March 9, 2004 10:57 PM from

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Nakor, for the record......I should have put this : after re:(regarding)and not repurchase, sorry for the confusion

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