ormrod2002 ormrod2002

Norton update creates havoc!

Norton update creates havoc!

and how to fix it ...

Hi guys,

My Norton internet security updated its self last night and must have done some kind of background scan and in that ended up deleting a whole pile of stuff it should not have.

Before anyone says, my objectdock is genuine, I have used norton for years with no problems after this update though objectdock reported objectdock Dll/Hook missing "please reinstall..." and stopped working, well I have used objectdock for years with no problems either I love that app, well the answer to fix it is simple, go to nortons options and find the quarantine section and restore the Dll from there. 

I would have to admit in this regard Norton is a pile of cr** for being so aggressive.

Kind regards

Stardock fan.

58,030 views 50 replies
Reply #26 Top

Quoting starkers, reply 25


Quoting RedneckDude,






Quoting benmanns,



im sure there is no removal tool needed anymore to remove it.



 

After you do that, go through your registry, manually, and see how much is left behind. Hell, even after running their tool, there is still some Norton/Symantec stuff left in the registry. The fact that a tool is even needed turns me off to it.



Yeah, I feel the same.  A special tool should NOT be necessary to remove a program.... and if one is it sends up a red flag not to install that program.  As for Norton crap being left in the registry, I found that when I got rid of NIS on my laptop..  However, I didn't have to spend too long wheedling it out.  Ccleaner got rid of some, and Advanced System Care pretty much got rid of the rest, leaving just a couple to manually move. 

After doing an 'Everything' search I also found left over files in the Windows folder under System 32, System and SysWOW64.  Oh and in Program Files, Program Data and Common Files as well.  Yup, when Norton gets its hooks in it don't mess around none...it plants files fechen everywhere.

For mine, it should be illegal/classified under malware. >:(

 

End of starkers's quote

NOT sure about NIS.
IT seems that the tool was needed in 2006-2008 i just watched a video and it seems that no tool is required anymore... hoewever the guy used the uninstaller in safe mode and he doesnt show the registry, no need to light a fire and make smoke signals, you can keep your firewood ready i will try it once my sub ends.
And i will inform you guys how it went and what will be left over.

 

Reply #27 Top

Quoting benmanns, reply 26

And i will inform you guys how it went and what will be left over.
End of benmanns's quote

I already know, I just removed it from my brand new Dell laptop. (As I do every machine I own that has Norton on it.)

Reply #28 Top

Why do most PCs come bundled with Norton? Because Norton can't sell the shit. Hell, they can't even GIVE it to most savvy PC users.

Reply #30 Top

 

Quoting RedneckDude, reply 29

I already know, I just removed it from my brand new Dell laptop. (As I do every machine I own that has Norton on it.)

End of RedneckDude's quote

Good morning. 

What version did you run?
Was it Norton Internet Security, Security or Norton Antivirus ?
v. 2014/2015?

Edit:
I looked for some answers while drinking me morning coffee "might" found some.

Just looked at the website seems that most of you run the "Security package" and i guess that is where it gets messed up)
Symantec did remove Norton Antivirus which was a solo application until late Oktober 2014.

Source: http://www.itmagazine.ch/Artikel/58089/Norton_Antivirus_wird_von_Symatec_eingestampft.html


It then started to only sell the NIS/Security package that comes with the home made Firewall.
And bunch of other stuff nobody needs...
So if you bought a sub after that you been injected with NIS or Security.

What is the difference...
This is the latest version i run                                                                                       compared to what others run.
And i guess this is supposed to be new???

with Protection Updates from 2014  :-"  You are protected  :rofl:  

Reply #31 Top

I thought this Norton virus had been eliminated?

Reply #32 Top

NIS didn't exist when Norton was fucking with my computer.

Back then it was NAV.

I imagine they reinvented themselves to distance themselves a little from the bad reputation they well deserved.

Reply #33 Top

Quoting Jafo, reply 21

It was back around 2004.
End of Jafo's quote


You said it was around that time  
NIS existed...and even was sold as the common product.
http://www.amazon.de/Symantec-Norton-Internet-Security-2004/dp/B0000B3A6N
The first Norton Internet Security was released in 2000

Reply #34 Top

It was Nov 2002

Reply #35 Top

Bloody android.....NAV

Reply #36 Top

Quoting benmanns, reply 30

What version did you run?Was it Norton Internet Security, Security or Norton Antivirus ?v. 2014/2015?
End of benmanns's quote

 

It was NIS, don't know what version, but as I said.....BRAND NEW Dell laptop. So, it would follow that it was the 2015 version.

Quoting RedneckDude, reply 27

I just removed it from my brand new Dell laptop.
End of RedneckDude's quote

 

Reply #37 Top

It quarantined 54 files before I stopped it and then had to restore each file one at a time.  To make things worse, it doesn't tell you what file you're restoring until after it's been restored.  Shouldn't that have been listed up front with the virus it supposedly contained?

 

Norton support told me to download an update,which, hilariously, NIS flagged as a trojan.  

Reply #38 Top

Quoting gevansmd, reply 37

Norton support told me to download an update,which, hilariously, NIS flagged as a trojan.
End of gevansmd's quote

 

Reply #39 Top

Quoting gevansmd, reply 37

To make things worse, it doesn't tell you what file you're restoring until after it's been restored.  Shouldn't that have been listed up front with the virus it supposedly contained?
End of gevansmd's quote


Advance Tab/History will show a full list of actions done by NIS/AV including updates 
You can even restore the files directly from there and it will show you exactly what file so im not sure what you did.
By using the dropdown tab one is able to switch and navigate through the history, quarantine, Sonar , Scan results, unsolved SR lists.

For additional information there is a button called More Details that is placed right underneath the Details section, that button will
bring up the File Insight tab, providing even more information about the file and its behaviour.

Also 2014/2015 does list them accordingly, meaning a new threat will be listed up top of the list.

Its probably supports fault to not tell you to unable IPS/DI before downloading/upgrading by a non auto update.

Reply #40 Top

Just run what comes with Microsoft Windows, Microsoft Security Essentials/Windows Defender and you will be fine if you don't go and do stupid stuff on the Internet, like visiting WAREZ sites, porn sites, etc. If you frequent sites that you know could give you a virus, then you're just asking for it. I have been using MSE since it's inception, and I have NEVER had a Virus or Malware/Trojan problem.

Reply #41 Top

Quoting gevansmd, reply 37

Norton support told me to download an update,which, hilariously, NIS flagged as a trojan.
End of gevansmd's quote

Which 100% confirms what we already knew.... Norton IS malware. :grin:

Reply #42 Top

Quoting LightStar, reply 40

Just run what comes with Microsoft Windows, Microsoft Security Essentials/Windows Defender and you will be fine if you don't go and do stupid stuff on the Internet, like visiting WAREZ sites, porn sites, etc
End of LightStar's quote

Dunno about Warez sites, but I have two nephews who frequent porn sites and rarely if ever get infected.  Then I have another nephew, and aspiring musician and songwriter, who has come to me several times to have his machine cleaned of nasties he picked up on various music related sites.... which in a way makes sense.  Lots of people like porn, but music is universal  There's a running joke between the three of them... that it pays to be a pervert and not a muso.

And No, he's not into downloading music, legal or otherwise.  He's into music creation/production and therefore is on the lookout for tools of the trade and similarly minded others... musicians to jam with, etc.

Reply #43 Top

Quoting benmanns, reply 39


Quoting gevansmd,

To make things worse, it doesn't tell you what file you're restoring until after it's been restored.  Shouldn't that have been listed up front with the virus it supposedly contained?



Advance Tab/History will show a full list of actions done by NIS/AV including updates 
You can even restore the files directly from there and it will show you exactly what file so im not sure what you did.
By using the dropdown tab one is able to switch and navigate through the history, quarantine, Sonar , Scan results, unsolved SR lists.

For additional information there is a button called More Details that is placed right underneath the Details section, that button will
bring up the File Insight tab, providing even more information about the file and its behaviour.

Also 2014/2015 does list them accordingly, meaning a new threat will be listed up top of the list.

Its probably supports fault to not tell you to unable IPS/DI before downloading/upgrading by a non auto update.

End of benmanns's quote

 

After aborting the scan, I clicked on the security risks found link and was given a list of problems resolved.  It only lists the virus it suspected, not the file it quarantined to resolve it.

Reply #44 Top

^

Quoting benmanns, reply 39

Advance Tab/History will show a full list of actions done by NIS/AV including updates 

You can even restore the files directly from there and it will show you exactly what file so im not sure what you did.
By using the dropdown tab one is able to switch and navigate through the history, quarantine, Sonar , Scan results, unsolved SR lists.

*For additional information there is a button called More Details that is placed right underneath the Details section, that button will
bring up the File Insight tab, providing even more information about the file and its behaviour.

End of benmanns's quote


 

to show you i downloaded a low risk dropper the file was still in compressed form.
The path/destination for this file, even though it was simply blocked and therefore deleted immediatly, can be seen on the bottom right of the picture. 
Otherwise you would find that same information under quarantine by using the dropdown menu displayed at 1-2 

Reply #45 Top

Since removing IP did not go as smoothly as i thought i found the time to remvie Norton AV 2014

Told you guys i would report.
I rebooted into safe mode and removed it using the uninstaller.

And all is good checked the registry the only remaining thing i found was a folder location.
Checked the path and the folder and there was nothing in there.

So removing Norton AV 2014 was better than removing IP...

Also i found a great deal that i could not resist. Bitdefender AV Plus 2015 
3 licenses 1 year sub for 13 euros... 
Guess thats worth testing...

Note you have a checkbox on the second page for a automatic subscription - turn that of if you dont want it. 
I bought mine 
http://www.anti-virus4u.com/Bitdefender-Antivirus-Plus-2015-3-PC-1-Year-p/btd15-av-bxs.htm 

Reply #46 Top

Quoting benmanns, reply 46

Also i found a great deal that i could not resist. Bitdefender AV Plus 2015 3 licenses 1 year sub for 13 euros... Guess thats worth testing...Note you have a checkbox on the second page for a automatic subscription - turn that of if you dont want it. I bought mine http://www.anti-virus4u.com/Bitdefender-Antivirus-Plus-2015-3-PC-1-Year-p/btd15-av-bxs.htm
End of benmanns's quote

BitDefender is a good proggy [unlike any flavour of Norton] ....I used it on my prime machine for several years...prior to Win 7.

They were a little slow getting compatible...and I needed something sooner rather than later [very early adopter of 7] so switched to Kaspersky and dumped half a year of sub in the process.

Kaspersky has been 'painless' since before 7 went RTM ...;)

Reply #47 Top

using it now but from my first experience it has these nag popups wallet stuff and such things, to keep it short functions that nobody needs... they keep popping up im sure there is a option to make them stop doing that but i have other stuff to do atm.

To the update thingy well if Bitdefender is to slow i will simply switch back to norton once 10 is released they already have a working version out.
I will simply make use of that then in the meantime if not i might try out another one.
I havent lost anything for 13 euros - for each computer thats 4,33 in a year i think you cant get your hands on something cheaper atm.

:D I just hope that it doesnt turn me down because of the price but i guess it has to do with the upcomming 2016 version

Kaspersky is currently 29.95 €  for single license and that on Promo event that is almost seven times more per license...(6,91 und en paar zerquetschte) 

Im currently upgrading to win8.1 from my old SB DVD for some reason Efi was turned off in the Bios so i wasnt able to straight boot and format my drive from DVD it just restarted windows8.1 all of the time.- until i was like ohh UEFI/EFI has to be turned on.

Im pissed but also glad that Iconpack.ager screwed me, but this way i can make a clean win8.1 drive image and use it to quickly get back.
Will be sweet for messing around with windows10 lol. 

Reply #48 Top

I was just paid today to remove Norton from a brand new laptop, and install AVG.

 

Just saying.

 

Reply #49 Top

people still use norton? that's like the worst antivirus there is, i think people still use it because its advertised more than any other antivirus software..... but fact is, it's one of the worst.... go with kaspersky or nod32....

Reply #50 Top

Quoting Psychosis81, reply 50

but fact is, it's one of the worst
End of Psychosis81's quote

for the most part it is not NAV it is NIS that’s causing the trouble

The detection rate of Norton AV 2014 was/is great, I ran it for quite some time and I’m fucking picky.

It’s fast real fast - even faster than Bitdefender AV 2015 Plus + it has a better UI + it provides the user with detailed information about the detected file.
The user remains in full control. 

Norton NAV is even rated as one of the best AV by Malwarebytes, they even recommended it.
You think they would recommend something that doesn’t work as intended? You do?

Quoting RedneckDude, reply 49

Just saying.
End of RedneckDude's quote

I also get paid on my study’s to put the cables that have become loose back into the PC, mostly of people that rather stare at a black monitor for half an hour before even thinking that the cable might be the cause.
We call them morons ;)  but they pay well
Also not even a SUPERANTIUNIVIRUS if one existed could save them, because they execute files that are marked as high risk anyways.

Bet next week he/she will be telling you that the rig is slow as fuck only for you to open the browser and find a clusterfuck of smileys and add-ons that make up 2/3 of the browser window, blinking and glowing greater than the streets of Amsterdam close to midnight.

Wish you fun in advance. :congrat:
No offense RND i had a bad day and need to lose some steam.
As long as they pay you its all good.