Wincustomize Subscription Levels

from WinCustomize Forums
I recently subscribed to WC and downloaded the Browser at that time I was at Level 3 but according to what I read on this site I should be at level 4. However, I am still at level 3 according to my accounts manager. Can someone explain to me how this level system works? Thanks. the SkinBrowser was well worth the yearly subscription....
3,857 views 8 replies
Reply #1 from WinCustomize Forums Top
Gregory,

Are you using a different email addresses between your WinCustomize account and with what you purchased the Skinbrowser?
Reply #2 from WinCustomize Forums Top
thats not bad, i am listed as being at level 2, despite having purchased the skin browser

T-Man, i changed my wincustomize email to match my stardock OD account email before subscribing to wincustomize, so that i would only be using one email address across all accounts.

i was aiming to aviod this very problem. however, it doesnt seem to have quite worked
Ashes of the Singularity II
Reply #3 from WinCustomize Forums Top
I suspect that you may still have two accounts though. Try cross referencing accounts with this this link: https://www.wincustomize.com/index.asp?cmd=CrossRef

Reply #4 from WinCustomize Forums Top
I've tried the cross reference link may times, but I've never receieved the confirmation email.
Reply #5 from WinCustomize Forums Top
T-Man, i have now tried that link. the email turned up, and the first time i went to the URL, the final wincustomize page said "this page is not longer valid" (or words to that effect). on the second and all further tries i get a HTTP error 500 "page cannot be displayed".

now off to try the "merge with stardock account" link on the edit account page.
Reply #6 from WinCustomize Forums Top
well, the URL in the second email (from the second try) works a treat!

dont know why i needed to do it twice, but there you go.
Reply #7 from WinCustomize Forums Top
Success! I did what you said, the first time I got this message "The url is no longer valid".
But,Thanks to the treat effort made by FELINE I tried it again and the message I got was, you are not "Wincustomize Level 4" Although the profile in my account still reads Level 3. I am assuming it may take 24 hours to update the system.....thanks to T-Man and to Feline for all your help Gregory Nashif
Reply #8 from WinCustomize Forums Top
my account info here updated immidiately. it is possible logging off and loging on again will have a refresh effect.

anyway, glad to have been of some help