Stardock Store and Roboform Issue

from WinCustomize Forums

Over the weekend ( and just now as a test on a different PC) I attempted to purchase some Master skins.

After adding the items to my cart I proceeded to the checkout location where it asks for CC info.

I rely on Roboform. I have for years and it works great anywhere else I use it. 

It works with the login to the Stardock Store but will not work for the CC info. It manages to fill in the Expiration date field only.

I've tried it with IE8, IE9, and Chrome. All browsers produce the same results, which are.. nothing.

I've tested other sites to be sure that Roboform is working. It is working properly.

 

Will this issue be addressed?

8,090 views 7 replies
Reply #1 from Stardock Forums Top

I'll pass this on to the web team.

Reply #2 from Stardock Forums Top

how long do you have to wate for a reply on a Problm reinstalling a game i would love to play the game agen but on second day now and My ticket is still not ben replyed to

Ashes of the Singularity II
Reply #3 from Stardock Forums Top

Quoting JodieWright, reply 2
how long do you have to wate for a reply on a Problm reinstalling a game i would love to play the game agen but on second day now and My ticket is still not ben replyed to
End of JodieWright's quote

What is your ticket #?

Reply #4 from WinCustomize Forums Top

OP issue still not fixed.

 

Reply #5 from Stardock Forums Top

Quoting Phoon, reply 4
OP issue still not fixed.
End of Phoon's quote

The web team is aware of the issue, and they're looking into it.

Reply #6 from WinCustomize Forums Top

1 month. Still not fixed.. FYI

Reply #7 from WinCustomize Forums Top

4.5 months now