MP3 KVM not displaying on 2nd monitor

Running MP3 KVM (Steam).

Primary PC has 2 monitors, when connecting to secondary pc via kvm it works perfectly fine when viewed on primary monitor.
But I want to view it on secondary monitor, and it doesn't show. i've created a shortcut for the connection, when launched on primary, it opens, when launched on secondary it opens but doesn't display.

Same for when I launch it on primary, and click the icon in the control bar to switch monitors, it acts like its switched (can no longer see it on primary) but still will not show on the secondary. Even when using the side bar, if the bar is on primary it works, if on secondary it doesn't.

Hope someone can help, as it doesn't make sense as to why MP3 is the only program to not display on that monitor.

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Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Hi Draksidian,

Quoting ,

quoting post

But I want to view it on secondary monitor, and it doesn't show. i've created a shortcut for the connection, when launched on primary, it opens, when launched on secondary it opens but doesn't display.

If the KVM connection is only opening on your main monitor, could you try using the KVM connection in windowed mode, then dragging it to the monitor you'd like to use it from? Once you disconnect, then reconnect, does it open again on the desired monitor?

I hope this helps, though there might also be something specific to your setup that could be causing another issue. An advisable next step would be to see if the problem persists on your end with a free trial of Multiplicity 4, available at https://www.stardock.com/products/multiplicity/

Best regards,

Adam McGuinness
Stardock Customer Support Specialist

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How many displays do you have showing in display properties?

It sounds like Windows is telling Multiplicity that you have another display active which is clearly not visible to you.

If you are able to run dxdiag.exe from a run window (Win+R) and save the log and then upload it somewhere and send me a private message with a link to it then it may shed some light on this.

I also assumed you are not using any software which might be linked to multiple monitors or splitting screens into more than one?

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Quoting Abisnabidam,

reply 2

When I go windowed and dag it to my second monitor, I can fullscreen it again, and it shows its on monitor 2, but when I close it depending on how I open it, it will either open on my 1st, or open but not visible still. Am yet to try Multiplicity 4, as I have the steam version of 3, and don't intend on buying a new copy for $92 just to fix 1 issue, if that be the case I'd just go back to using seamless mode.

Quoting Neil Banfield,

reply 3

How many displays do you have showing in display properties?

Only the 2 displays, which is all windows is showing. no software to control the displays or anything like that.
It's just strange how Multiplicity KVM is the only thing that is having this issue. Have also sent you link to dxdiag

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