Who is EdgeRunner, and why has Stardock given them all my details?

Just got an email from "EdgeRunner" about a new Multiplicity version, went to their site and there's one or two mentions of Stardock but seems clear they're a completely different company.  Which of course brings me to why it is that they have all my details to be able to contact me - according to Stardock's Privacy Policy they would only have done that if Stardock is at least 51% owner of this company (they live at the same address, so plausible).

 

So, um, if this is just a new Stardock division for publishing some apps it might have been nice to let us know what's going on.  And if it's not, then who are they?

12,766 views 8 replies
Reply #1 Top

just a new Stardock division for publishing some apps

 

More or less.

 

Reply #2 Top

Quoting kryo, reply 1


More or less.

 

 

Yes I read that page but wasn't sure if "founded with the backing of Stardock" meant that it was another division.  If so then cool, though it would have been a good idea to have mentioned that in the first ever email from them so people know who they are.  Also so people realise that when EdgeRunner says "Login with your EdgeRunner account" they actually mean "Login with your Stardock account" (since you wouldn't know that otherwise).

Reply #3 Top

Stardock is the founder and owner of EdgeRunner. Further, Multiplicity which was sold by Stardock is now sold by EdgeRunner.

EdgeRunner was formed to promote the publication of products outside Stardocks core games and Desktop enhancement product markets.

Reply #4 Top

Whatever EdgeRunner is, it is horrible.  Max activation number?  Constantly pinging the internet to run a program that should be communicating directly between 2 machines?  

 

This would be funny, if it weren't so sad to see Stardock and Co. do everything they can to ruin an otherwise amazing product.  So very close to moving on, or maybe I'll just reinstall Multiplicity 1 which I honestly have had any problems using.

Reply #5 Top

Multiplicity should not be pinging the internet at all.

What address is it contacting?

Note that if you use OpenDNS you may end up with internet IPs being contacted when machines configured in the grid are off and you use DHCP as OpenDNS always returns an IP for a name regardless of the validity of the address and so Multiplicity will try to connect to them automatically.  This is an OpenDNS flaw though.

If you hit activation numbers (which have always been a feature of Multiplicity), you should be able to contact support to get the limit reset for you.

Reply #6 Top

Quoting Kyanar, reply 2
Yes I read that page but wasn't sure if "founded with the backing of Stardock" meant that it was another division.  If so then cool, though it would have been a good idea to have mentioned that in the first ever email from them so people know who they are.

 

This!! Very much this!

It's fine that you send me a promotional email. I follow Stardock, and have registered to receive your marketing. But I would very much like to have been informed that I could now expect promotions from Edgerunner - would have saved me time...and my time costs $, ok?

 

Cheers from Morten Olsson

Denmark

Reply #7 Top

I would say the EdgeRunner initiative is off to a bumpy start.  

First of all, for myself, and I expect for many Multiplicity users who want the product for controlling one monitor/computer, version 3 does not add very much for an upgrade that costs 80% of full price. 

That is, if you can use the poor discount at all.  I just copied the coupon code from an email received today, and tried to apply to an order for the KVM version and was told the code is expired or invalid.

Reply #8 Top

The coupon code I saw today was 20% off just for beta testing, which is a nice thank you from the team.  :)

I haven't gotten one for being a previous owner of Multiplicity 1/2/Pro yet, so hopefully there will be better discounts for existing owners coming soon.