"Fenced" icons now invisible (Start 11 conflict)

After a reboot, all of my "Fenced" icons are invisible. I turned on logging and uploaded the requested logs to the dropbox folder last week. I would attach a screenshot, but I cannot figure out how.

0 views 12 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Please try, uninstall Fences, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

If the issue still appear, we need more information.

  1. You on Windows 10 or 11? Also need its full version and OS Build number. Use Winver.exe to get these numbers.
  2. Need Fences full version number installed.
  3. Need to clarify, you mean the Fences itself appear, just the icons are invisible?
  4. If you disable Fences, does all the desktop icons appear on the desktop?

To add picture:

To temporary disable Fences use this button.

Thank you,
Basj,
Stardock Community  Assistant.

Reply #2 Top

Fences: 6.46

 

1. I have tried 3 different browsers; I do not have the icon you show to upload images: Screenshot

2. The Fences Version is 6.46.

3. The Windows version: Screenshot

4. What I am seeing: Screenshot

Reply #3 Top

If you disable Fences, does the icons appear on your desktop?

Thank you,

Basj,
Stardock Community  Assistant

Reply #5 Top

So, perhaps, it has nothing to do with Fences. Something else is causing the desktop icons to disappear on your system. Would like to suggest to try Clean Boot refer here for steps: https://support.stardock.com/space/SHC/1332445272/Fences+Clean+Boot. Do note that Clean boot need to be done with care. Try that and report back.

Thank you,

Basj,
Stardock Community  Assistant

Reply #6 Top

I was wrong. If I disable Fences, all of my desktop icons appear (they are just appearing on my 2nd monitor and I could not see the desktop because I had a full-screen window covering the desktop). So, if I disable Fences, my desktop icons appear on the desktop. If I re-enable Fences, they disappear from the desktop and are invisible in Fences. I know they are invisible, because if I hover over where an icon should be, I get a tooltip displaying the name of the program.

Reply #7 Top

Please try the clean boot steps I mentioned above, there is still possibilities where some other 3rd party software interfering in Fences operation. Try it and report back.

Thank you,

Basj,
Stardock Community  Assistant

Reply #9 Top
Quoting schmiede1reply 3992949

I have a same problem.

When I turn off Start11/taskbar extension, icons are visible.

Hello,
Sorry to hear you are having issues. But, how are your issue same as OP? He is having issue with Fences, while you're on Start11? Please elaborate.

Thank you,

Basj,
Stardock Community  Assistant

Reply #10 Top

My problem is Fence6 problem.

After posting, I tried various settings and noticed that

  When fences is in 1st display(HDMI) in dual display, icon is invisible.

  Moving fences to 2nd display(D-Port), icons become visible.

 

Reply #12 Top

Interesting, while I can't reproduce that. I have forwarded your problem/question/discovery to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community  Assistant