"The Desktop Window Manager is not running, DeskScape requires the Desktop Window Manager (uxsms) service to be running to function."

Figured it! No need to reply to post.

from WinCustomize Forums

Figured it out as of Sunday, October 19, 2008. All I ended up needing to do was go through the steps to enable Aero, and then I went to change the appearance to a .dream file and it worked... That's two days of my life I won't be getting back.:S

 

Hello all,

I just purchased DeskScapes program this afternoon, and have been trying to get it to work all day now... I was talking with someone from support early today, but he was unable to figure it out while we were on the phone but ended telling me he would send me an email with a link to a video codec "mpeg2" from a web site I should try to install. He said this usually always fixes the problem... I think it was late in the afternoon for him on a Friday, and it was Miller time:) (I can relate...:)). Any ways the codec did not work, and since that, I have tried uninstalling and reinstalling; I have downloaded the latest direct X version; I have installed a Video Codec manager program to ensure I have the correct codec installed; I tried searching online to find a solution, but I do not usually have a whole lot of luck with that... I tend to search for the wrong things. But I guess I should get to the problem, etc, etc, etc...

Problems:

1. Within the "Desktop Background" window I choose the "DeskScapes Animated Wallpapers" option and click on a .dream file, but everytime I select one I get the message box stating "The Desktop Window Manager is not running, DeskScape requires the Desktop Window Manager (uxsms) service to be running to function."

2. I am curious as to why when I login under the "Administrator" ID I have configured I see more .dream files to choose from then I do when I am logged in under the user ID I downloaded the program under. I had to actually download a .dream file from the web site to get one in the window to test. I have tried running it from the "Administrator" ID as well but it still fails with the same message box "The Desktop Window Manager is not running, DeskScape requires the Desktop Window Manager (uxsms) service to be running to function."

Some System Variables:

Windows Edition: Windows Vista Home Premium (Service Pack 1) 64-bit operating system

Setup: I have multiple users configured and installed the application under one of them but entered the administrator password to enable the download.

Version of DeskScapes: V2.00 (#106)

Service & Statuses: Desktop Window Manager Session Manager - Started - Automatic

Installed Codec: Ligos MPEG Video Decoder - Disabled=No

Thanks,

Dregor104.

 

 

 

4,440 views 5 replies
Reply #1 from WinCustomize Forums Top

That happens once in awhile for me , I just log off and back on the computer and it solves the issue.

Reply #2 from WinCustomize Forums Top

same story

vista home premium sp1 32 bit

everything updated restarted 2 times doesnt word :(

Siege of Centauri
Reply #3 from WinCustomize Forums Top

everything updated restarted 2 times doesnt word
End of quote
Have you enabled Aero?

Reply #4 from WinCustomize Forums Top

1. Make sure uxsms service is running Control Panel >Administration Tools > Services

click on the name "Desktop Windows Session Manager" Service status should be "Started"

2, Right click on Computer select Properties> Advanced System Setting goto Advanced tab click "Settings" in Performance box select "Adjust for best appearance.

3. Last your video card speed has to be tested. It probably never was, so default is 1, to low. goto Control Panel >Performance Information and Tools > Update Index score  This will update your machines score and hopefully fix your issue ! It did mine that is why I wrote this into the forum.

Reply #5 from WinCustomize Forums Top

cstreb...I'll bet they have probably figured it out by now. This thread was from about a year ago. ;)