amaurycdsf

case closed.

works now using the ethernet connection. no wifis

unfortunately, that is not an option for my current IT environment.

how would that work?

My laptop Thinkpad X1 does not have ethernet only wifi. so the product is useless for my computing platform ad the primary and secondary are on different subnets. By the way this is a very common configuration in my business environment.

yes

followed the instructions - no go the multiplicity icon in my primary reads disconnected when checking secondary connection - receive error message about firewall using wi-fi. changed profile to Private - no go disabled firewall - no go

No errors. I just can not find / connect to the secondary PC

Followed instructions. Purged and re-installed - no go. disabled anti-virus software - no go. Used secondary PC IP address - no go. Please provide a number for voice tech support so we can resolve this issue promptly or refund amount of purchase. Claimed already filed.

Purchased license inserted key software does not load. Will cancel payment if the issue is not resolved in 48 nhours. Thank you.