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I did not understand or missed that I needed to use the OD key. I did get that I needed not to use the account option. I had so many regular keys that I thought I should use them, and nothing directly indicated the subtlety of different key types. Your support messages to me often indicated that "it looks like you have successfully activated the product". And in fairness, the dialog box was completely misleading referring to Stardock Labs. None of this back and forth would have been nec

OK, you were right. I didn't understand that I had to use the OD activation key. Perhaps the message should have been changed to say exactly that. Thank you for your assistance.

Simply put, your code is looking for a validation that isn't there. The program probably works just fine if it can get past that. Somewhere in the code your team has to find out what triggers that "Stardock Labs" message and delete the trigger. It seems logical that the only way to get the ARM-compatible code is through Object Desktop Insider, so this other check is utterly superfluous.

The only folder in Program Data is Stardock and it only contains icons. There is no Start 11 folder or file. Before I commenced the installation of Start 11 from the insider tier at the bottom of Object Desktop, I checked and there was nothing in any of the Program File folders or Program Data folder except the icons in Stardock in Program Data, and an empty Stardock folder in Program Files (x86). Nada. I reiterate that the obituary dialogs come <span style="text-decoration: underline

For what it's worth, Windows ARM has no "Program Data" folder at all. And Object Desktop is installing Start11v2 into the Program Files (x86) folder rather than Program Files or Program Files (Arm). I have been fully deleting everything in the Startdock folder within the (x86) folder. If there is an ARM version of Start11, I am not receiving that from Object Desktop for unknown reasons.

Nothing changes. Note that this is a VM running on a MacBook Air M3 under Parallels.

This (lower image) is what I get AFTER activation, followed by the second dialog box above (I can't seem to reorder the images). This is the web page referred to and it is useless: Object Desktop Insider - Documentation - Stardock Help Center . <img src="https://cdn.stardock.us/forums/25/84/

By the way, your chatbot is a nightmare. It is virtually impossible to respond to messages. All I get is an email saying my ticket it closed.

Yes. With more than one key. It says activation successful, but then I get the message that I need to be a member of Stardock Labs and an uninstall is initiated. This is NOT an activation issue. I have burned at least two activation keys. This is about your code having some outdated reference that causes it to refuse to work even though it probably does work if this reference to membership is deleted.

I keep getting EMails saying my product was activated and the ticket was closed. This is infuriating. The problem has NOT been resolved. Start 11 will not start because it says I must be a member of Stardock labs.

Still waiting Do not close thread

Thanks. This has been vexing at best and I have used up activations that need to be restored. Feel free to send me a link to a temporary revised version if you have to go through a testing cycle that will take time. I did download from Object Deskop only in the last couple of days, so the "old version" explanation is unlikely. Prior to that on other machines I installed Start 11v2 directly.

Somebody PLEASE help. I purchased Object Desktop. I installed Start 11 from the Insider list for use on Windows11 on ARM. I was able to activate it. But when the program started I got a message that said I needed to be a member of Stardock Labs. I was only given the choice to uninstall the program or quit it. It referred me a totally useless page that offered nothing in the way of a solution. I submitted a ticket and it was automatically closed saying I was clearly able to install and activat