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cableghost
cableghost
Join Date 01/2022
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Keyboard Windows Start key no longer opening Start11

January 5, 2023 8:21:25 PM from Stardock ForumsStardock Forums

I have the option for the Windows Start button to open Start11 in every situation. Although I can open Start11 via clicking on the Start button on the screen with my mouse, Start11 will no longer open when pressing the Windows keyboard key.

I have uninstalled and reinstalled Start11, rebooting between. I have also tried different Log on Accounts in the Start11 Service.

Please advise.

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cableghost
basj
Join Date 03/2001
+1446 sdemployee
Reply #1 January 5, 2023 8:35:43 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. When you press the Windows key on the keyboard. What open up? The default Windows start panel or nothing come up? If nothing come up, try disable Start11 and see if Windows default Start panel come up. Report back.

Thanks
Basj,
Stardock Community Assistant.

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cableghost
cableghost
Join Date 01/2022
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Reply #2 January 5, 2023 9:55:12 PM
from Stardock ForumsStardock Forums

The Windows 11 default menu appears. As mentioned, I had completely uninstalled Start11, rebooted and reinstalled it.

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cableghost
basj
Join Date 03/2001
+1446 sdemployee
Reply #3 January 6, 2023 1:26:44 AM
from Stardock ForumsStardock Forums

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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cableghost
Neil Banfield
Join Date 04/2001
+1019 sdemployee
Reply #4 January 6, 2023 3:05:42 AM
from Stardock ForumsStardock Forums

Check the control page in Start11 to make sure it is set correctly.

Be warned that a purge would lose your settings including shortcuts if using Win10/11 style!

Also what build of Windows 11 are you using?

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cableghost
cableghost
Join Date 01/2022
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Reply #5 January 7, 2023 10:47:47 PM
from Stardock ForumsStardock Forums

Resetting did the trick, thanks... Still working properly after several reboots.

Win 11 Pro 22H2

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cableghost
klepp0906
Join Date 07/2018
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Reply #6 March 27, 2023 9:53:35 AM
from Stardock ForumsStardock Forums

running into the same issue now.   suddenly the windows key opens the default start menu when set to open the start11 start menu.

is the only fix a complete reinstall/loss of settings/shortcuts etc then?

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cableghost
Neil Banfield
Join Date 04/2001
+1019 sdemployee
Reply #7 March 27, 2023 10:06:32 AM
from Stardock ForumsStardock Forums

Quoting klepp0906,
reply 6

running into the same issue now.   suddenly the windows key opens the default start menu when set to open the start11 start menu.

is the only fix a complete reinstall/loss of settings/shortcuts etc then?

Are you perhaps using a Windows insider build?

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cableghost
RealFnCool
Join Date 07/2022
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Reply #8 March 27, 2023 10:23:04 AM
from Stardock ForumsStardock Forums

Sadly, I am also having the issue as of 2 days ago... yes insider build =\

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cableghost
klepp0906
Join Date 07/2018
+10
Reply #9 March 27, 2023 10:26:26 AM
from Stardock ForumsStardock Forums

Quoting Neil Banfield,
reply 7


Quoting klepp0906,
reply 6

running into the same issue now.   suddenly the windows key opens the default start menu when set to open the start11 start menu.

is the only fix a complete reinstall/loss of settings/shortcuts etc then?



Are you perhaps using a Windows insider build?



yep, remembered this after the fact.  been queued for unenrollment (due to things like this) but who knows how long thats gonna take. 

i did install the 1.4.2 beta here hoping that would address it, alas no bueno. 

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cableghost
Neil Banfield
Join Date 04/2001
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Reply #10 March 27, 2023 11:35:21 AM
from Stardock ForumsStardock Forums

I am pleased to say the next update of Start11 which should be released soon will resolve it.

In the short term you can fix this as follows :

Go to

HKEY_CURRENT_USER\SOFTWARE\Stardock\Start8\Start8.ini\Start8

using Regedit and then add a new string value called AllowWinKeyFix and give it a value of 1 and then sign out and in again.

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cableghost
klepp0906
Join Date 07/2018
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Reply #11 March 27, 2023 11:43:56 AM
from Stardock ForumsStardock Forums

Quoting Neil Banfield,
reply 10

HKEY_CURRENT_USER\SOFTWARE\Stardock\Start8\Start8.ini\Start8


rock on, i appreciate this very much.

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